Energy policy a mess
Consumer, academic and regulator research shows need for reform in selling practices, pricing and hardship programs.
Read More Energy policy a mess
Consumer, academic and regulator research shows need for reform in selling practices, pricing and hardship programs.
Read More Energy policy a mess
An SCER report has found that the current energy review regime fails to meet its goals of being fair and balanced.
Read More Energy Review Regime Effectively Ignores Consumers
New report offers a snapshot of debt collection practices in the Victorian energy sector.
Read More Better energy hardship programs needed
Consumer groups call for changes to price setting rules and hardship provisions following significant price increases.
Read More Electricity Prices Require Government Response
Little is known of consumer experience where electricity is bought in bulk and then on-sold to residents.
Read More Consumer survey: ’embedded networks’
CHOICE’s guide to understanding new financial reforms: credit cards, health insurance, bank switching and more.
Read More Big changes for consumers on 1 July
CUAC hopes that the current reviews in the energy sector will lead to change.
Read More Time for Energy Sector Reform
Energy consumer assistance measures need review following the 18% rise in NSW energy prices.
Read More Energy assistance needs urgent review, says PIAC
Consumer Action has lodged a further 26 complaints – and says consumers need better protection.
Read More Pay TV, energy, newspapers in ACCC door-to-door complaints
CFA member Consumer Action Law Centre is campaigning to end intrusive and high pressure door-to-door marketing of energy services. Please support them by signing the petition
Read More Australians fed up with door-to-door sales urged to sign new petition
A new front in the Do Not Knock campaign aimed at reducing harmful door-to-door sales practices in Indigenous communities has been launched.
Read More ATSI ‘Do Not Knock’ sticker targets shonky selling
Independent consumer advocate Christopher Zinn looks at the issues raised by consumer groups promoting a “big switch”.
Read More Double take as group switch controversies strike again