Energy

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The Australian Energy Regulator’s decision on the rate of return monopoly network businesses can earn will help create breathing space for consumers struggling with energy affordability. The CEO of Energy Consumers Australia Rosemary Sinclair said that the decision was important because the rate of return on capital accounts for around half the revenue network business…

Read More Regulator’s decision on network earnings creates breathing space for consumers

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Over 458,000 Australian families and 39,000 small businesses are getting a better deal on their energy prices thanks to pressure from the Morrison Government on the big energy companies to put customers first. Origin Energy and Alinta have today joined AGL, EnergyAustralia, Next Business Energy, WINconnect, and PowerShop in lowering standing offers on 1 January…

Read More Energy prices are coming down

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The UK and Australian energy markets are remarkably similar. In both markets a smart meter rollout is currently underway. Comparing the rights the UK regulator gives UK consumers to control their smart meter, against the total lack of control the  Australian Energy Market Commission (AEMC) offers Australian consumers, is enlightening. In this article by Dr Martin…

Read More Who controls the data your smart meter collects about you?

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“Given energy prices on the rise while the cost of solar power systems declines, it’s little wonder that almost one in four Australian households are using some form of solar power,” says CHOICE spokesperson Nicky Breen. “Interest in solar is growing with more than 750,000 solar power systems installed across the country in the last…

Read More Where to start with solar

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The Queensland Consumers Association wants governments and industry to do much more to help consumers reduce the cost of using air conditioners when temperatures and humidity levels are high. The Association is particularly concerned about the lack of information available for consumers about using air conditioners in eco/econ mode. Association spokesperson, Ian Jarratt, says many…

Read More Consumers want more help to reduce the cost of keeping cool

2018 Annual Energy Network Consumer Engagement Award recognises network businesses that made significant effort to engage with consumers and improve outcomes for households and small businesses. This award recognises leadership in the design, development and application of a ground-breaking Australian energy network initiative, technology, service, or solution. It may apply to asset management, distributed energy…

Read More Energy Network Consumer Engagement Award – Applications invited

Energy Consumers Australia today is proud to announce an annual scholarship to honour the memory of Dr Gill Owen, who passed away in August 2016. Dr Gill Owen was an inaugural Director of the Energy Consumers Australia Board.’ The CEO of Energy Consumers Australia, Rosemary Sinclair AM said today that Gill Owen was a respected…

Read More Scholarship to honour Dr Gill Owen

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The Queensland Consumers Association (QCA) wants the Australian Energy Market Commission (AEMC) to change its proposed new rule in the National Energy Customer Framework (NECF) that will require energy retailers to provide customers with prior notification of price changes for many types of contracts. Although the QCA’s submission to the AEMC supports most of the…

Read More Queensland consumers want changes to proposals for National Energy Consumer Framework

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On 14 June 2018, Standards Australia’s draft AS/NZS 4474:2018 Household refrigerating appliances – Energy labelling and minimum energy performance standards requirements standard was published for public comment. This standard embodies several years of work by members of the EL-059 Committee that includes E3 Program representatives and other key stakeholders. Once implemented, this standard will bring into effect…

Read More Public comment invited on new refrigeration appliance standard

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Consumer advocates have welcomed the findings of the Australian Competition and Consumer Commission’s (ACCC) Retail Electricity Pricing Inquiry Final Report, released yesterday. Energy Consumers Australia Acting CEO Lynne Gallagher said the final report confirms what consumers have been saying: that the electricity market is not working as it should and not delivering good value for…

Read More Consumer advocates welcome ACCC Final Report on electricity market