Utilities

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Making the energy market work for consumers

CFA member Energy Consumers Australia has welcomed the announcement by the Prime Minister Malcolm Turnbull today that the Australian Government will be directing the Australian Competition and Consumer Commission (ACCC) to review the competitiveness of the retail electricity market. Rosemary Sinclair, Energy Consumers Australia CEO, said the ACCC Inquiry will investigate whether the electricity retail [...]

By | March 28th, 2017|ACCC, Energy|0 Comments

Energy Consumers Australia welcomes further action on system security challenges

CFA member Energy Consumers Australia has welcomed the Turnbull Government’s leadership to secure gas supplies through industry initiatives and its plan to increase the generation of the Snowy Hydro scheme by 50 per cent, adding 2000 megawatts of renewable energy to the National Electricity Market and addressing energy security concerns. Rosemary Sinclair, Energy Consumers Australia [...]

By | March 18th, 2017|Energy, Utilities|0 Comments

Consumers unable to pay high power bills advised to contact their retailer early

The Queensland Consumers Association says householders experiencing difficulty paying high power bills caused by keeping cool during the sweltering summer should contact their power retailer as soon as possible. Association spokesperson, Ian Jarratt, says many power bills received, or those yet to arrive, will be well above normal due to the use of power guzzling [...]

Consumers left wanting more from energy retail markets

CFA member Energy Consumers Australia has published the results of its second bi-annual survey of the attitudes and activity of household and small business energy consumers. Energy Consumers Australia CEO Rosemary Sinclair said the survey of 2,300 consumers, undertaken during August and September 2016, showed that energy consumers are seeing mixed results. “As we found [...]

By | February 15th, 2017|Articles, Energy, Everyday Consumer, News, Utilities|0 Comments

ACCAN launches new ‘Get Connected’ resource for consumers struggling to get a broadband connection

The Australian Communications Consumer Action Network (ACCAN) has launched its ‘Get Connected’ consumer resource which includes a mapping tool and a series of useful steps for consumers who are struggling to get an ADSL connection while they are waiting for NBN to arrive in their area. Issues accessing ADSL services have become a common complaint [...]

By | September 21st, 2016|Housing, Regulator news and government inquiries, Utilities|Comments Off on ACCAN launches new ‘Get Connected’ resource for consumers struggling to get a broadband connection

Protecting consumers in the Australian solar market

Australians love solar power on their roof more than any other country – data from the Clean Energy Regulator shows that Australia hosts more than 1.5 million solar power systems, the highest number of installations per inhabitant in the world. Despite this, solar contributes to only 2.5% of Australia’s electricity generation. Many more Australians will [...]

By | August 25th, 2016|Energy, Everyday Consumer, Everyday Consumer, Utilities|Comments Off on Protecting consumers in the Australian solar market

Australian Energy Regulator seeking expressions of interest for Consumer Challenge Panel members

The Australian Energy Regulator (AER) is seeking Expressions of Interest from individuals to apply to be a member of the Consumer Challenge Panel (CCP). The CCP forms an invaluable part of the AER’s regulatory decision-making process by providing consumer insight and perspective into the AER’s decisions. Individuals with consumer experience and engagement, regulatory decision-making or knowledge of [...]

By | July 14th, 2016|Energy, Environment, Regulator news, Regulator news and government inquiries, Utilities|Comments Off on Australian Energy Regulator seeking expressions of interest for Consumer Challenge Panel members