Transport - 2/6 - Consumers' Federation of Australia

18 August , 2017

Expressions of Interest Sought for ATAS Code Compliance Monitoring Committee

Independent Chairperson The AFTA Travel Accreditation Scheme (ATAS) is seeking expressions of interest from suitably qualified people interested in serving as the Independent Chairperson to the ATAS Code Compliance Monitoring Committee (ACCMC). ATAS is the travel industry accreditation scheme for travel intermediaries, travel agents in Australia and operates with some 3000 locations nationally. The role…

27 July , 2017

Car Companies Caught Refitting Lethal Airbags – CHOICE

A CHOICE investigation into the largest automotive recall in Australian history has found Toyota, Mazda, BMW, Lexus and Subaru have been refitting vehicles with potentially faulty airbags and have failed to inform consumers of the ongoing risk of death or injury. “With 2.3 million vehicles in Australia requiring their potentially lethal Takata airbags to be replaced, it’s…

8 December , 2016

Doubts about the value of car sale add-ons

Car buyers are being advised to exercise caution before agreeing to purchase ‘after sale add-ons’ and to get multiple quotes before accepting any finance offered by motor vehicle dealers. The advice follows a recent increase in complaints to Consumer Protection about the ‘extras’ sold at the point of sale of a vehicle which can include…

21 July , 2016

CHOICE launches Complane

CHOICE has introduced their new consumer assistance tool: Complane. Complane has been developed to minimize the number of difficulties that travelers have making complaints with airlines when their flights are delayed or canceled. CHOICE recently conducted a study into passenger travel, revealing that over the past year, over 23 per cent of travelers faced either…

2 February , 2016