In the race to adopt electric vehicles, Australia is sputtering along in the slow lane. Rather than growing, Australian sales of electric cars are actually in decline. In 2016 they represented just 0.02% of new car sales – even lower than in 2013. Contrast that with Norway, the country with the highest levels of electric…Read More Why is Australia slow in adopting electric cars?
One year ago today, the Access to Justice review was released by the Victorian Government. The review proposed a sensible fix for the thousands of Victorians who buy lemon cars each year. To mark the date, Consumer Action Law Centre (Consumer Action) is launching a new campaign, “Fix my car”, to drive home the need to implement this…Read More Fix my car! One-year wait for proper dispute resolution for cars
A CHOICE investigation into the largest automotive recall in Australian history has found Toyota, Mazda, BMW, Lexus and Subaru have been refitting vehicles with potentially faulty airbags and have failed to inform consumers of the ongoing risk of death or injury. “With 2.3 million vehicles in Australia requiring their potentially lethal Takata airbags to be replaced, it’s…Read More Car Companies Caught Refitting Lethal Airbags – CHOICE
Car buyers are being advised to exercise caution before agreeing to purchase ‘after sale add-ons’ and to get multiple quotes before accepting any finance offered by motor vehicle dealers. The advice follows a recent increase in complaints to Consumer Protection about the ‘extras’ sold at the point of sale of a vehicle which can include…Read More Doubts about the value of car sale add-ons
Report says add-on insurance products for cars provide little value for consumersRead More Junk merchants fleecing millions from unknowing Australians
Report finds that fine print in many warranties means it’s very unlikely to get a claim paid outRead More “Almost completely worthless” Used car warranties catching out countless Australians
Extended warranties on used vehicles can be designed not to pay out for reasonable claimsRead More Buying a car? Beware of being sold discretionary risk products
Consumer Action applauds consumer protection laws but questions their accessibility in this instanceRead More High cost of car cases in VCAT putting justice out of reach
Good luck proving it, writes Alexandra MerrettRead More Are shopper dockets anti-competitive?
CALC-supported petition calls for an end to sharing of drivers’ details.Read More Privacy and parking fines
Industry cooperates to ensure undue interest is returnedRead More ASIC review prompts car financiers to refund more than $15 million
ICAN has put together a list of must go to websites to helpRead More Remote consumers: use the internet to buy your next car