One year ago today, the Access to Justice review was released by the Victorian Government. The review proposed a sensible fix for the thousands of Victorians who buy lemon cars each year. To mark the date, Consumer Action Law Centre (Consumer Action) is launching a new campaign, “Fix my car”, to drive home the need to implement this [...]
A CHOICE investigation into the largest automotive recall in Australian history has found Toyota, Mazda, BMW, Lexus and Subaru have been refitting vehicles with potentially faulty airbags and have failed to inform consumers of the ongoing risk of death or injury. “With 2.3 million vehicles in Australia requiring their potentially lethal Takata airbags to be replaced, it’s [...]
Car buyers are being advised to exercise caution before agreeing to purchase ‘after sale add-ons’ and to get multiple quotes before accepting any finance offered by motor vehicle dealers. The advice follows a recent increase in complaints to Consumer Protection about the ‘extras’ sold at the point of sale of a vehicle which can include [...]
Report says add-on insurance products for cars provide little value for consumers
Report finds that fine print in many warranties means it's very unlikely to get a claim paid out
Extended warranties on used vehicles can be designed not to pay out for reasonable claims
Consumer Action applauds consumer protection laws but questions their accessibility in this instance
Good luck proving it, writes Alexandra Merrett
CALC-supported petition calls for an end to sharing of drivers' details.
Industry cooperates to ensure undue interest is returned
ICAN has put together a list of must go to websites to help
Private car park operators in NSW can no longer access private information to issue "fines"