Transport

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The following is an excerpt from a report by Professor Michelle Kelly-Louw, President of the International Association of Consumer Law. The International Association of Consumer Law’s (IACL’s) 16th conference, entitled “Economic Development and Consumer Law” was held at the Faculty of Law of the Federal University of Rio Grande do Sul in 2017. One of the topics…

Read More Access to Justice for International Tourists

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Consumer group CHOICE says it’s time for real world emissions testing to ensure consumers aren’t misled by car makers CHOICE is renewing its call for real world testing of vehicle fuel efficiency following new research that found Volkswagen’s recalled and “fixed” cars are using more fuel and emitting more noxious emissions than allowed under Australian…

Read More Volkswagen emissions con continues

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Electric cars might finally be having their moment in Australia – as costs fall, Australia will inevitably see an electric car revolution. Surveys show up to half of Australian motorists would consider going electric the next time they buy a car however the most important factor that affects consumers’ decision to buy an electric car…

Read More Electric car revolution gains momentum, but will it last the distance?

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 With over 10 million passengers flying last December and January, the ACCC has today released a report Airlines: Terms and conditions ahead of the busy Christmas travel season to remind travellers of their rights. The ACCC received 1400 complaints about airlines from 1 January 2016 to 14 December 2017, largely concerning consumer rights, known as consumer guarantees.…

Read More ACCC Report: Airlines need to comply with consumer law

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The ACCC last week released the final report from its market study into Australia’s new car retailing industry following 18 months of extensive research, investigations and consultation with industry and consumer groups. “The ACCC recommends several reforms to improve the new car retailing industry, which should lead to better outcomes for consumers. Some will require industry led…

Read More Better dispute resolution for cars needed, say ACCC and Consumer Action