Tips and advice

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The consumer peak body, the Consumers’ Federation of Australia (CFA), strongly welcomes the start of a new national consumer education campaign aimed at increasing grocery shopper awareness and use of the unit prices provided on shelf labels and the internet by many grocery retailers. The campaign is being run by the national and state/territory consumer…

Read More CFA welcomes start of a national education campaign to help grocery shoppers get better value for money

Cadbury chocolate bars Cadbury chocolate bars

Consumers’ Federation of Australia member CHOICE has priced national brand groceries at Coles, Woolwoths and Aldi. Read CHOICE’s article to see where to find products for the cheapest price and how to use unit pricing to check which pack size ofers the best value for money. Our price survey found that products from national brands…

Read More Cadbury, Coca Cola, Colgate. Which supermarket is cheapest for national brands?

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Queensland’s Office of Fair Trading (OFT) is advising Aboriginal and Torres Strait Islander consumers to protect themselves after it was revealed they had lost millions of dollars to scammers. Fair Trading Executive Director Brian Bauer said Indigenous Australians last year reported more than 2,700 scams resulting in $2.1 million in losses, and that figure was…

Read More Indigenous Australians lose millions to scammers

two people texting on smartphones two people texting on smartphones

The Australian Communications and Media Authority (ACMA) today launched the next phase of its action plan to combat scams, unveiling a suite of new resources designed to help Australians protect themselves on their home and mobile phones from scams. Chair of the ACMA’s Scam Taskforce Fiona Cameron said scammers are using the COVID-19 pandemic to take advantage of…

Read More ACMA moves to protect Australians from phone scams

In this short animated video, Legal Aid Queensland’s Paul Holmes, senior lawyer (consumer advocate), Civil Justice Services team talks about how to reduce your debt, particularly during COVID-19. In the legal information bites series, Legal Aid Queensland talks about the law, your rights and where to get legal help if you need it. To find…

Read More How to reduce your debt – Legal information bites by Queensland Legal Aid

Two children riding bicyles on a path in the woods Two children riding bicyles on a path in the woods

Protection given by a helmet for recreational activities goes a long way in preventing serious head injuries. The recently published third edition of the Australian/New Zealand standard AS/NZS 2063:2020 Helmets for use on bicycles and wheeled recreational devices addresses these concerns. The objective of the updated Australian/New Zealand standard is to provide lightweight helmets that…

Read More Why you should use a helmet when skateboarding or cycling

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Even when you think you know what you are doing, never attempt to do your own electrical work — it’s dangerous, illegal and can be fatal.  Compliance with standards in the electrical sector is a key element of safety in the community and industry. Consumers’ Federation of Australia has a representative on the Standards Australia Technical Committee EL-001 Wiring…

Read More Doing some DIY – beware electrical work

A computer screen showing a line graphy depicting the share market prices A computer screen showing a line graphy depicting the share market prices

ASIC warns consumers about investment advertising that compares fixed-term investment products to bank term deposits. A surge in such marketing of fixed-term investment products in recent months has prompted ASIC to caution consumers to take care making investment decisions based on such advertising. ASIC is monitoring such advertising and the entities involved because of reports…

Read More ASIC warns consumers: Investment advertising is not always ‘true to label’

A white letterbox A white letterbox

The surge in credit card fraud, identity fraud and scams is commonly achieved through mailbox theft.  Identity crime costs Australia upwards of $1.6 billion each year, with the majority (around $900m) lost by individuals through credit card fraud, identity theft and scams.  Mailboxes have become an easy target for thieves who find breaking into them…

Read More Identity theft and mailboxes