Consumer protection regulators are running a national campaign to help consumers avoid paying extra fees to receive bills in the post. People who prefer to receive paper bills are usually seniors, consumers on a low income, or people without internet access, which means that vulnerable consumers end up paying extra just to pay their bills.…Read More How to stop paying fees for bills you receive in the mail
The February edition of Consumer Connection has been released, linking you to the latest consumer information and tips for your community from the Queensland Office of Fair Trading. In this edition: $8.5 million in redress for Queensland consumers Fuel price reporting trial helps Queensland drivers compare local servos Stronger protection for car and caravan owners introduced…Read More Consumer Connection February 2019
The latest monthly NSW Fair Trading Complaints Register has been released, with 27 companies in the spotlight after receiving a total of 495 consumer complaints, Minister for Better Regulation Matt Kean said. “The register lists the traders that are the subject of 10 or more complaints to Fair Trading in a single calendar month –…Read More Consumer complaints provide top tips for tech buyers
Many of us will buy and receive gift cards this festive season and the Queensland Consumers Association advises buyers to check that the terms and conditions are fair and not likely to be unduly restrictive for the receiver, and recipients to consider using them soon after receipt. Association spokesperson, Ian Jarratt, says many people think…Read More Consumer Tips: Buy Gift Cards Carefully and Use Them Early
Winter is here and Consumers’ Federation of Australia representatives have contributed to standards that ensure the safety of products we use in winter. The standards are developed via the Standards Australia Technical Committee process. ACCC Top tips for winter product safety are: Never use boiling water to fill your hot water bottle and replace it…Read More Tips for Winter Product Safety
Research reveals the causes of lower switching rates among older persons and considers the policy and programs that might encourage switchingRead More Tariff switching among older energy consumers
Queensland Consumers’ Association releases tips for consumers to avoid Christmas confusionRead More Tips for consumers to survive Christmas!
Financial counsellors are available on 1800 007 007.Read More Cash Converters Action-Financial Counselling Australia Statement
ICAN has put together a list of must go to websites to helpRead More Remote consumers: use the internet to buy your next car
ICAN and FCA have released a video to help consumers understand free financial counselling servicesRead More A financial counsellor can get you back on track: Video
LSC releases guide with 10 questions to ask your lawyersRead More Do you know how to avoid surprises in your legal bills?
CHOICE provides tips to get your budget back on trackRead More Federal budget buster guide