Submission

An animation of a hand holding a megaphone An animation of a hand holding a megaphone

CFA is represented on the NDIS industry reference group and has made a submission to a consultation paper on support coordination. Support coordination is a type of funded intermediary that can assist NDIS participants access other services funded by the NDIS. This submission argues: There needs to be a stronger conceptual foundation for the role…

Read More CFA makes a submission to NDIS consultation on support coordination

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The Consumers’ Federation of Australia has made submissions to the Australian Competition and Consumer Commission (ACCC) responding to authorisation applications from NBN Co, the Australian Energy Council (AEC) and Private Healthcare Australia Limited (PHA). Businesses can seek authorisation from the ACCC where conduct risks breaching competition laws but is in the public interest. While CFA…

Read More CFA responds to COVID19 cooperation proposals from NBN Co, Australian Energy Council and Private Healthcare Australia

Small round disk batteries in green and black cardboard packaging that says 'GP Lithium' Small round disk batteries in green and black cardboard packaging that says 'GP Lithium'

CFA has made a submission to the Australian Competition and Consumer Commission (ACCC) Button Battery Taskforce. The ACCC launched the taskforce to investigate the safety of button batteries and the products that contain them. Button batteries pose a severe injury risk for young children and other vulnerable groups, like the elderly and those with dementia,…

Read More Consumers’ Federation of Australia responds to proposed button battery regulation options

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CFA and several member organisations have made written submissions to the federal government’s review of the grocery industry unit pricing mandatory Code of Conduct administered by the ACCC. The Code requires most very large grocery stores and online grocery retailers to display on shelf labels, etc. the price per unit of measure of grocery products…

Read More CFA and members make submissions to review of federal unit pricing regulation

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The Consumers Federation of Australia’s (CFA) submission to the Federal Government’s review of the Retail Grocery Industry (Unit Pricing) Code of Conduct calls for: Continuation of the present requirements that specified grocery retailers must provide unit pricing and that any voluntary providers must comply with the same requirements as other providers. Grocery unit prices to…

Read More CFA calls for better and more unit pricing

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Gift card users may be unfairly penalised for querying charges if proposed regulations go ahead. The Federal Government is consulting on draft legislation which would permit the charging of post-supply fees and fees for disputing transactions. CFA supports the submission made by member organisation, the Queensland Consumers’ Association (QCA), calling for disputed card fees or charges…

Read More Proposed fees for gift card users

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Consumers Federation Australia (CFA) along with several consumer organisations have recently submitted a joint consumer representative submission to the Australian Banking Association. The ABA has resourced this 2016 submission, conducted as a collaborative effort between the CFA and the Financial Rights Legal Centre (FRLC). CFA and the FRLC engaged with the following consumer organisations who have…

Read More Financial Rights Legal Centre and Consumers Federation Australia publish submission to review Code of Banking Practice

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The Productivity Commission has published a press release, calling on people to provide valuable input into the Telecommunications Universal Service Obligation. The Commission seeks to change and meet the evolving demands for the future direction of telecommunications within the Australian market.   Commissioner Paul Lindwall states that ‘currently we have in place a Universal Service…

Read More The changing telecommunications market: have your say