Standards

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New unit pricing standard empowers consumers Consumers have been equipped with a new tool making buying decisions easier with products now able to be compared on a fairer level, thanks to an international effort spearheaded by Australian experts including Consumers Federation of Australia (CFA) representative Ian Jarratt. The recently published International Standard, ISO 21041:2018, Guidance on…

Read More Pricing it right

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International Volunteer Day (IVD) 5 December 2018, “Volunteers build resilient communities”, recognises volunteers worldwide – with a special focus on local community volunteers – who contribute to making their communities more resilient against natural disasters, economic stresses and political shocks. The campaign theme combines the recognition of volunteers with concrete evidence from the State of the World’s…

Read More International Volunteer Day 2018

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The UK and Australian energy markets are remarkably similar. In both markets a smart meter rollout is currently underway. Comparing the rights the UK regulator gives UK consumers to control their smart meter, against the total lack of control the  Australian Energy Market Commission (AEMC) offers Australian consumers, is enlightening. In this article by Dr Martin…

Read More Who controls the data your smart meter collects about you?

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The number of smart products and objects connected to the internet is rapidly expanding. Worryingly, some products are so insecure that someone with minimal hacking skills can access cameras and microphones, communicate directly with people in the house or access other devices in the home.  Consumers International and the Internet Society have produced a video and some practical advice…

Read More Smart products – protect yourself and your family from risks

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Recent surveillance activities by the ACCC have identified many convertible tricycle strollers did not have important safety features such as brakes, appropriate harnesses, tether straps or suitable warnings required under the standard.  There are a wide variety of tricycles currently for sale in the market. Some tricycles closely resemble a traditional tricycle (sometimes with a…

Read More Convertible tricycle strollers – have your say

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World Standards Day is celebrated on the 14 October each year – to raise awareness about the importance of standards and pay tribute to the thousands of experts worldwide who help develop the voluntary agreements that are published as international standards, read more here. Just as standards were crucial during the first industrial revolution, over 250…

Read More World Standards Day 2018 “International standards and the 4th industrial revolution”

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A lot of people do not realise how significant injuries can be while having fun at a Trampoline Park – read more here. Consumers Federation of Australia (CFA) representative, John Furbank is on the Standards Australia Technical Committee SF-051 which has developed part 1 of a new Australian Standard on trampoline parks. Speak up for Australians by participating…

Read More Trampoline Parks and Injuries

Over the last decade there have been many changes to Victoria’s emergency management arrangements. Your experiences and insights will help shape this review and submissions are invited until 1 October 2018 read more here. Consumers Federation of Australia has a representative on the Standards Australia Technical Committee FP-017 Emergency management systems which recently published AS 3745-2010/Amdt 2-2018…

Read More Emergency management reform – submissions invited

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Improving customer service, productivity and efficiency are just a few of the many benefits of a service management system. ISO has updated two standards in its service management series, with new features, topics and tips from the top. Read more here. Consumers Federation of Australia has a representative on the Standards Australia Technical Committee IT-030…

Read More IT Service management standards improve business processes and decision making