Regulator news

The Australian Competition and Consumer Commission’s Telecommunications Reports 2009-10, tabled in Parliament today, show clear trends developing around fixed and mobile services.

Subscription numbers for both fixed and mobile services suggest that while mobile take-up continues to grow, this is not necessarily at the cost of fixed line services.

Read More Wireless increasingly popular, but fixed lines dominate downloads

SCAMwatch is warning Australians to continue to be wary of scammers who offer bogus government rebates for the installation of solar panels and scam websites that either falsely claim to be affiliated with government or boast bogus government endorsements.

Read these latest scam watch alerts from the ACCC.

Read More New ACCC scam alerts: solar offers and fake government websites

Peter Kell Peter Kell

On Monday 12th September 2011 in Canberra more than 70 business, industry association and government representatives attended the Australasian Consumer Fraud Taskforce forum Small business and scams: sorting out the shams. Academics, compliance and enforcement experts and small business specialists, including ACCC Deputy Chair Dr Michael Schaper, shed light on their experience of scams, the…

Read More Scams, shams and small business

The Australian Competition and Consumer Commission is throwing a spotlight on door-to-door sales practices in the energy retail sector, ACCC Chairman Rod Sims announced on 13 September 2011. In a speech to the ACOSS/ CHOICE ‘Energy at Home’ conference at Parliament House, Mr Sims said “the ACCC is concerned that misleading or deceptive conduct by…

Read More ACCC puts energy retailers on notice over door-to-door practices

Moneysmart compass Moneysmart compass

ASIC has launched  Health Month Month to encourage consumers to take early action when they spot the signs of mortgage stress. ASIC’s MoneySmart website includes practical information for consumers facing various levels of mortgage stress, short video guides, tools such as a budget planner and mortgage calculator and guides to obtaining help from free financial…

Read More Mortgage health month to help consumers avoid stress

Rod Sims ACCC Chair Rod Sims ACCC Chair

As part of a “Future Directions’ speech the incoming Chair of the Australian Competition and Consumer Commission, Rod Sims, outlined the ACCC’s approach to electricity prices as part of a discussion about how the various tools available to the ACCC will be coordinated. He noted that the Australian Energy Regulator [AER] is looking closely at…

Read More Electricity: ACCC to look at network prices and poor selling practices

ASIC has released a consultation paper and draft regulatory guide containing best practice guidance for the advertising of financial products and financial advice. The work seeks to promote confident and informed investors and financial consumers, noting the important role that advertising can play in helping investors to make important financial decisions. The Chairman of ASIC,…

Read More ASIC releases new advertising guidelines for financial products and advice

ACCC mandatory product safety reporting triggers recalls Issued 16th August 2011 The Australian Competition and Consumer Commission has released figures for the first six months of the mandatory reporting product safety requirement under the Australian Consumer Law. http://www.productsafety.gov.au/content/index.phtml/itemId/988537   ACCC institutes proceedings against Trade Quip over labelling of hydraulic trolley jacks Issued 25 July 2011…

Read More August product safety news