The Federal Court has dismissed allegations by the Australian Competition and Consumer Commission that internet search engine Google engaged in practices likely to mislead consumers.Read More ACCC pursues solar scams, misleading door-to-door sales and internet advertising
The Australian Competition and Consumer Commission’s Telecommunications Reports 2009-10, tabled in Parliament today, show clear trends developing around fixed and mobile services.
Subscription numbers for both fixed and mobile services suggest that while mobile take-up continues to grow, this is not necessarily at the cost of fixed line services.Read More Wireless increasingly popular, but fixed lines dominate downloads
SCAMwatch is warning Australians to continue to be wary of scammers who offer bogus government rebates for the installation of solar panels and scam websites that either falsely claim to be affiliated with government or boast bogus government endorsements.
Read these latest scam watch alerts from the ACCC.Read More New ACCC scam alerts: solar offers and fake government websites
On Monday 12th September 2011 in Canberra more than 70 business, industry association and government representatives attended the Australasian Consumer Fraud Taskforce forum Small business and scams: sorting out the shams. Academics, compliance and enforcement experts and small business specialists, including ACCC Deputy Chair Dr Michael Schaper, shed light on their experience of scams, the…Read More Scams, shams and small business
Home mechanics are being encouraged by the ACCC not to be jackasses when using vehicle jacks, stands and ramps as a part of a national DIY vehicle maintenance safety campaign launched today. Issued 1 September 2011 Click here for more product safety news from the ACCCRead More Don’t be a jackass with jacks
ASIC has released the new ePayments Code which provides a best practice consumer protection regime for electronic payment products. PayPal Australia welcomed the new ePayments Code and has agreed to sign up to the revised code by the end of the transition period which is 20 March 2013. ASIC expects it to be joined by…Read More New electronic payments code released
The Australian Competition and Consumer Commission is throwing a spotlight on door-to-door sales practices in the energy retail sector, ACCC Chairman Rod Sims announced on 13 September 2011. In a speech to the ACOSS/ CHOICE ‘Energy at Home’ conference at Parliament House, Mr Sims said “the ACCC is concerned that misleading or deceptive conduct by…Read More ACCC puts energy retailers on notice over door-to-door practices
ASIC has launched Health Month Month to encourage consumers to take early action when they spot the signs of mortgage stress. ASIC’s MoneySmart website includes practical information for consumers facing various levels of mortgage stress, short video guides, tools such as a budget planner and mortgage calculator and guides to obtaining help from free financial…Read More Mortgage health month to help consumers avoid stress
New ACCC Chair Rod Sims has set out his two major priorities for the ACCC and identified 6 other key approaches to be adopted by the ACCC Sim’s said his first overarching goal is to ensure that the ACCC grows and improves as an essential Australian institution. Our society depends on the strength of its…Read More New ACCC Chair sets out priorities and approach
As part of a “Future Directions’ speech the incoming Chair of the Australian Competition and Consumer Commission, Rod Sims, outlined the ACCC’s approach to electricity prices as part of a discussion about how the various tools available to the ACCC will be coordinated. He noted that the Australian Energy Regulator [AER] is looking closely at…Read More Electricity: ACCC to look at network prices and poor selling practices
ASIC has released a consultation paper and draft regulatory guide containing best practice guidance for the advertising of financial products and financial advice. The work seeks to promote confident and informed investors and financial consumers, noting the important role that advertising can play in helping investors to make important financial decisions. The Chairman of ASIC,…Read More ASIC releases new advertising guidelines for financial products and advice
ACCC mandatory product safety reporting triggers recalls Issued 16th August 2011 The Australian Competition and Consumer Commission has released figures for the first six months of the mandatory reporting product safety requirement under the Australian Consumer Law. http://www.productsafety.gov.au/content/index.phtml/itemId/988537 ACCC institutes proceedings against Trade Quip over labelling of hydraulic trolley jacks Issued 25 July 2011…Read More August product safety news