ASIC has released a consultation paper to commence its review of external dispute resolution (EDR) jurisdiction over consumer complaints in cases where members have commenced legal proceedings to recover debts from consumers.Read More ASIC discussion paper: EDR jurisdiction and debt collection proceedings
ASIC has commenced a review of the 2009 change that provides consumers with limited access to EDR in the early stages of debt recovery proceedings.Read More ASIC to review EDR schemes handling of complaints when companies take legal action
ASIC will shortly contact 30 Australian financial services licensees as part of the next phase of its review of financial advice industry practice. The review is intended to provide input into ASIC’s work on educating investors, holding gatekeepers to account and understanding consumer behaviour.Read More ASIC continues review of financial advisors
Consumer guarantees became Australia-wide law on 1 January this year. Find out how they can protect consumers when buying goods or services this ChristmasRead More Know your shopping rights: consumer guarantees
Every year, hundreds of Australians are seriously injured using items they believed to be safe, and some people die. With warmer weather people dig out products they have used for months, which may pose risk injury.
The ACCC’s online campaign seeks to ensure this summer is a safe one.Read More ACCC campaign for a safe summer
ACCC SCAMwatch is advising consumers to watch out for this year’s twelve scams of Christmas.
Scams occur all year round but scammers prey on people’s generosity and vulnerabilities at this time of year.Read More The twelve scams of Christmas
ASIC’s review of the practices of 19 pay day and other short-term small amount lenders has found that while the majority are aware of and taking steps to comply with their responsible lending obligations, further improvements need to be made.Read More ASIC seeks consistency in micro lenders’ responsible lending practices
The Australian Competition and Consumer Commission has launched a Recalls Australia iPhone app to provide easily accessible information on recalled consumer goods.
Aimed at consumers and based on information from the Recalls Australia website, the app was launched on YouTube by ACCC deputy chairman Peter Kell.Read More ACCC launches iPhone app for product recalls
The Australian Competition and Consumer Commission has led a national product safety surveillance program resulting in the recall or removal from sale of over 95,000 unsafe products including trolley jacks, children’s nightwear, bunk beds, cots, hot water bottles, blinds and curtains.Read More ACCC program removes over 95,000 unsafe products
People planning their retirement finances have two new tools to help them make informed decisions, a new retirement planning publication, Financial Decisions at Retirement, and an upgraded MoneySmart Retirement Planner, the online calculator that shows people how to boost their retirement savings.Read More New tools to help consumers plan retirement
ACCC SCAMwatch is advising Australians to ignore recent lottery scam letters requesting $25, credit card details, or payment by cheque in return for a false $15,000 windfall.
Read the latest SCAMwatch alerts from the ACCCRead More New scam alerts: lottery scams and phishing emails
Mr Peter Kell, ACCC Deputy Chair and former CHOICE CEO, and Mr Greg Tanzer have been appointed ASIC Commissioners.Read More Peter Kell and Greg Tanzer appointed ASIC Commissioners