CHOICE - Consumers' Federation of Australia

31 March , 2020

“Penalties for not taking up private health cover must be suspended”: CHOICE

Consumer advocate says Lifetime Health Cover Loading should be suspended in light of COVID-19 financial pressures Consumer advocate CHOICE is calling on the Federal Government to suspend consumer penalties for not taking up private health insurance in light of the COVID-19 crisis. The advocacy group says the Government should add an extra 365 days to…

25 March , 2020

CHOICE calls on sellers and online platofrms to put an end to price gouging

Price gouging during the coronavirus crisis has been rampant. We’re calling on sellers big and small as well as online platforms to cease and desist. CHOICE article. Last updated 20 March 2020. It may surprise you to learn that price gouging – jacking up prices for essential goods when supplies are low – is technically…

14 February , 2020

CHOICE calls for stronger ticket resale protections

CHOICE is warning Australians to avoid ticketing fakes on platforms like Viagogo after Google let the exploitative ticket seller back onto its search advertising. “The Federal Government and Michael Sukkar have the power to make this the last summer of ticketing fakes,” says Julia Steward, Head of Policy at CHOICE. “We’re glad to see the…

13 February , 2020

Inclined sleepers: A tragedy waiting to happen in our homes

CHOICE is calling on the government to introduce tighter product safety laws, following an alarming number of infant deaths linked to inclined sleepers in the US. CHOICE experts say that based on research conducted in the US, inclined sleepers are so dangerous for young babies that they should be completely avoided. Two inclined sleeping products…

12 February , 2020

Are you paying for junk insurance in your super?

Casual and part-time workers, people out of work and people in ‘hazardous’ jobs often face the activities of daily living (ADL) test if they make a total and permanent disability claim. This effectively makes the TPD insurance in their super junk. More than 12 million Australians have total and permanent disability (TPD) insurance through their…

26 November , 2019

20,000 Australians demand the end of unfair insurance

“Stand up to the insurance lobby” – that’s the message of leading consumer groups as they deliver signatures of over 20,000 Australians to Parliament House in Canberra. The groups anticipate the Federal Government to act on “Unfair Contract Terms” laws this fortnight, closing a damaging loophole that has allowed insurance companies to profit by using…

30 October , 2019

Health insurers are scamming Australians with high-cost plus policies

CHOICE research has discovered that Australians purchasing some Silver Plus health insurance policies are losing hundreds of dollars every year. The research follows CHOICE slamming the industry for rip-off Basic policies earlier this year. “Health insurers are scamming Australians with high-cost plus policies,” says Dean Price, Health Campaigner at CHOICE. “We’ve found over 215 Silver…

23 August , 2019

CHOICE welcomes the proposed ASIC ban on risky investment products

Consumer advocate CHOICE welcomes ASIC’s announcement today that the regulator proposes to use its new Product Intervention Powers to ban harmful investment products. “Binary options and contracts for difference are glorified gambling dressed up by financial licensees as a safe investment. With over four in five investors losing money from binary options investments, it’s clear…

19 August , 2019

CHOICE responds to Treasurer’s Royal Commission road map announcement

“Stand strong against industry pressure” is the message from CHOICE CEO Alan Kirkland following Federal Treasurer Josh Frydenberg’s announcement this morning about how the government will implement the Banking Royal Commission recommendations. “Today the Treasurer has outlined how the government will make sure that banks, insurers and mortgage brokers act fairly and provide services that…

20 May , 2019

CFA Webinar Series

CFA’s quarterly webinar series will continue on Friday 14th June from 2-3pm AEST. The webinar will be hosted by Gerard Brody, CFA Chair and CEO of Consumer Action Law Centre, and Gemma Mitchell, Managing Solicitor at Consumer Credit Legal Service WA. Gerard and Gemma will share reflections and insights from their recent travels to Portugal for the Consumers International Summit, which…

5 April , 2019

Budget backing for superannuation consumer advocate

The Federal Government has committed to a process to fund a superannuation consumer advocate in Tuesday night’s budget. Independent consumer groups CHOICE and the Superannuation Consumers Centre (SCC) have welcomed the Federal Government’s announcement to scope the permanent funding of a Superannuation Consumer Advocate but say this needs to be backed by a substantial long-term…

19 March , 2019

Button battery safety failures

CHOICE says children’s lives are being jeopardised by business ignoring button battery risk, and are calling for an overhaul of product safety laws in the wake of recent tests which show manufacturers and retailers are ignoring safety risks posed by button battery powered items. “10 out of 17 button battery powered household items failed CHOICE…