Buying door-to-door? Door-to-door sales can be a great, convenient way to buy goods and services without leaving your home. Under the Australian Consumer Law, which came into effect on 1 January 2011, you have specific protections and rights when you buy goods and services at your door.
Read More Knock, knock. Who’s there?
The Parliamentary Secretary to the Treasurer, the Hon David Bradbury MP, has ordered a company to recall two teeth whitening products in order to protect consumers from unsafe peroxide levels.
Read More Compulsory recall of teeth whiteners
Consumer guarantees became Australia-wide law on 1 January this year. Find out how they can protect consumers when buying goods or services this Christmas
Read More Know your shopping rights: consumer guarantees
Every year, hundreds of Australians are seriously injured using items they believed to be safe, and some people die. With warmer weather people dig out products they have used for months, which may pose risk injury.
The ACCC’s online campaign seeks to ensure this summer is a safe one.
Read More ACCC campaign for a safe summer
ACCC SCAMwatch is advising consumers to watch out for this year’s twelve scams of Christmas.
Scams occur all year round but scammers prey on people’s generosity and vulnerabilities at this time of year.
Read More The twelve scams of Christmas
The Australian Competition and Consumer Commission has launched a Recalls Australia iPhone app to provide easily accessible information on recalled consumer goods.
Aimed at consumers and based on information from the Recalls Australia website, the app was launched on YouTube by ACCC deputy chairman Peter Kell.
Read More ACCC launches iPhone app for product recalls
The Australian Competition and Consumer Commission has led a national product safety surveillance program resulting in the recall or removal from sale of over 95,000 unsafe products including trolley jacks, children’s nightwear, bunk beds, cots, hot water bottles, blinds and curtains.
Read More ACCC program removes over 95,000 unsafe products
ACCC SCAMwatch is advising Australians to ignore recent lottery scam letters requesting $25, credit card details, or payment by cheque in return for a false $15,000 windfall.
Read the latest SCAMwatch alerts from the ACCC
Read More New scam alerts: lottery scams and phishing emails
Rod Sims, new chairman of the Australian Competition and Consumer Commission made his first address to the Melbourne Press Club on 10 October 2011, putting a number of sectors on notice, including the major supermarket chains. “The two major supermarkets have significant market power, with many smaller suppliers feeling they lack a real ability to…
Read More ACCC Chair puts supermarkets on notice
The Australian Competition and Consumer Commission has instituted proceedings in the Federal Court, alleging misleading or deceptive conduct in relation to the promotion and supply of chicken products. The ACCC is taking action against Baiada Poultry Pty Ltd and Bartter Enterprises Pty Ltd which supply chickens nationally under the Steggles brand, Turi Foods which supplies…
Read More ACCC takes action over ‘free to roam’ chicken claims
The Federal Court has dismissed allegations by the Australian Competition and Consumer Commission that internet search engine Google engaged in practices likely to mislead consumers.
Read More ACCC pursues solar scams, misleading door-to-door sales and internet advertising
The Australian Competition and Consumer Commission’s Telecommunications Reports 2009-10, tabled in Parliament today, show clear trends developing around fixed and mobile services.
Subscription numbers for both fixed and mobile services suggest that while mobile take-up continues to grow, this is not necessarily at the cost of fixed line services.
Read More Wireless increasingly popular, but fixed lines dominate downloads