ACCC

Court penalises SMS Global $85,000 for misleading consumers Issued 10th August 2011 NR 139/11 The Federal Court in Melbourne has imposed penalties totalling $85,000 against SMS Global Pty Ltd (SMS Global) and its Director, Carl Krumins for misleading consumers by falsely representing that it was endorsed by the government. Brazilian Blowout ‘formaldehyde-free’ representations likely to…

Read More ACCC Consumer Protection Enforcement, August 2011

SCAM ALERTS [Visit SCAMwatch at www.scamwatch.gov.au for all SCAMwatch radar alerts] New round of scam scratchie cards in the mail August 2011: SCAMwatch and Carnival Australia are warning Australians to beware of a new spate of scam scratchie cards and travel brochures sent in the mail. http://www.scamwatch.gov.au/content/index.phtml/itemId/867806 Computer remote access scammers now masquerading as Telstra…

Read More New Scam Alerts – ACCC

ACCC receives Telstra’s structural separation undertaking and draft migration plan Issued 1st August 2011 NR 133/11 The Australian Competition and Consumer Commission has received a structural separation undertaking and a draft migration plan from Telstra. http://www.accc.gov.au/content/index.phtml/itemId/1000404/fromItemId/2332 ACCC finalises fixed line telecommunications prices and delivers pricing certainty and stability to industry Issued 21st July 2011 NR…

Read More ACCC telecommunications update

The Australian Competition and Consumer Commission  issued a discussion paper (18 August 2011) seeking submissions on the service description for a Layer 2 bitstream service. The consultation is the first step in issuing a declaration that creates the ACCC’s role in regulating this service. This declaration is intended to cover the ‘last mile’ fibre to…

Read More ACCC begins public consultation on “last mile” fibre to residences

CFA welcomes recent action by the ACCC to respond to misleading advertising in the communications sector. In July the Federal Court  ordered Optus to pay $5.26 million in civil pecuniary penalties for breaches of the Trade Practices Act through the advertising of  various broadband internet plans. In recent months, the ACCC has successfully taken enforcement…

Read More Optus latest telco to be stung for misleading advertising

Allphones penalised $45,000 for contempt of court The Federal Court has penalised Allphones Retail Pty Ltd $45,000 for contempt of orders following action by the Australian Competition and Consumer Commission. For more information see the ACCC website. Optus penalised $5.26 million for misleading broadband advertising The Federal Court has ordered Optus to pay $5.26 million…

Read More ACCC Enforcement Announcements, July 2011

Ross Gittins photo Ross Gittins photo

Ross Gittens delivers the 2011 Ruby Hutchison Memorial Address The ACCC, in conjunction with CHOICE, presented the Ruby Hutchison Memorial Lecture delivered by Mr Ross Gittins AM, Economics Editor, Sydney Morning Herald on 6 June 2011. Traditionally held on the eve of the annual national consumer conference, the Ruby Hutchison address is held in honour…

Read More Consumer sovereignty in an age of republicanism

ACCC issues guidance on fibre and cable broadband ‘speed’ claims The Australian Competition and Consumer Commission published an Information Paper in July to assist providers of hybrid fibre-coaxial (HFC) and fibre to the premises (FTTP) broadband internet services in complying with the Competition and Consumer Act 2010. For more information see the ACCC website. Scammers…

Read More ACCC Telecommunications Announcements, July 2011

ACCC concerned baby bling still on sale The Australian Competition and Consumer Commission is concerned that baby bling is still available for purchase online despite a national ban introduced by the Parliamentary Secretary to the Treasurer, David Bradbury, on Friday, 15th July. For more information, go to the ACCC website. National product safety ban for…

Read More ACCC Product Safety Announcements, July 2011

The ACCC, together with the state and territory consumer protection regulators, have released a new point-of-sale sign which will give consumers clear information about their rights to refunds and replacements. The sign was launched by the Parliamentary Secretary to the Treasurer, the Hon David Bradbury MP, at the Consumers 2011 Conference in Sydney on 7…

Read More Consumer rights: New national point of sale sign launched

The ACCC has moved quickly to use the new powers made available to it under the Australian Consumer Law (ACL) to secure over $3.6 million in penalties since the first wave reforms took effect just over 12 months ago. In his keynote address at the Consumers 2011 conference in Sydney on 7 June, ACCC Chairman…

Read More ACCC nets $3.6 million in penalties in first year of new consumer laws