ACCC

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The Australian Competition and Consumer Commission (ACCC) has found some retailers may be misleading consumers about their rights under the Australian Consumer Law (ACL) after reviewing the online policies of several large Australian clothing retailers. “This year the ACCC has received over 750 complaints regarding consumer guarantees for clothing purchases. We are reviewing the policies…

Read More ACCC Puts Clothing Retailers on Notice

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Energy Consumers Australia (ECA) and the Queensland Consumers Association (QCA) have welcomed the ACCC’s Preliminary Report for its Electricity Supply & Prices Inquiry. In his Preliminary Report, ACCC chairman Rod Sims has confirmed that the electricity market is not working as it should and not delivering good value for money outcomes for consumers. The QCA says this confirms what…

Read More Consumer Advocate Groups welcome ACCC’s Preliminary Report on retail electricity prices

Media release from the Australia Competition and Consumer Commission (ACCC).  Consumer issues including scams, unscrupulous door- to-door sellers, and discrimination in the housing market headline some of the key priority areas in the National Indigenous Consumer Strategy (NICS) Action Plan 2017–2019. NICS members are the ACCC, ASIC, state consumer affairs agencies and the Indigenous Consumer…

Read More Action Plan to Help Indigenous Australians with Consumer Issues

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The Australian Competition and Consumer Commission has welcomed the Federal Government’s announcement that it will fund a new broadband performance monitoring program to provide Australian consumers with accurate and independent information about broadband speeds. The program will use hardware-based devices to perform remote testing of around 4,000 households to determine typical speeds on fixed-line NBN…

Read More ACCC to monitor Australia’s broadband performance

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The Chairman of the Australian Competition and Consumer Commission Rod Sims says 2017 will see its enforcement teams hone in on misleading and deceptive practices, anti-competitive conduct and unfair contract terms affecting small businesses. Speaking at a Committee for Economic Development of Australia (CEDA) event in Sydney today, Mr Sims launched the ACCC’s 2017 Compliance…

Read More ACCC names key enforcement and compliance priorities for 2017

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Consumers’ Federation of Australia has published its submission to the Commission’s Consumer Law Enforcement and Administration Draft Report. The submission calls for additional public funding for consumer advocacy. Furthermore, CFA encourages the Productivity Commission to develop mechanisms which found fund the necessary consumer advocacy and input, aside from a call on the Federal Budget. The…

Read More CFA publishes Submission to the Commission’s Consumer Law Enforcement and Administration Draft Report