ACCC

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CFA and several member organisations have made written submissions to the federal government’s review of the grocery industry unit pricing mandatory Code of Conduct administered by the ACCC. The Code requires most very large grocery stores and online grocery retailers to display on shelf labels, etc. the price per unit of measure of grocery products…

Read More CFA and members make submissions to review of federal unit pricing regulation

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Labor will make the Australian economy fairer and more competitive by raising the penalties for competition and consumer breaches to levels in line with other advanced nations. In recent years, the Australian Competition and Consumer Commission (ACCC) has brought cases against a veritable who’s who of major firms. Telstra was fined for misleading consumers about…

Read More Labor proposes to increase penalties for competition law contraventions if elected

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The Morrison Government has issued a safety warning notice to the public regarding risks associated with button batteries. Button batteries, also known as coin cell batteries, are flat, round, single cell batteries, used in a broad range of personal and household products such as children’s toys, hearing aids, watches, remote controls, digital thermometers and bathroom…

Read More Coalition issues button battery safety alert

L-R: ACCC Deputy Chair Delia Rickard, CFA Deputy Chair Gordon Renouf and Lauren Levin

The CFA Prize for Consumer Advocacy is awarded annually at the ACCC National Consumer Congress. Now in its second year, the prize is open to any consumer advocate or advocacy organisation who has conducted consumer advocacy during the previous year.   This year, the judging panel consisted of Gail Pearson, Gordon Renouf and Delia Rickard. Entries were judged on the following…

Read More 2019 CFA Advocacy Prizewinner announced

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An Australian Government project to reduce harmful scam activity has released its Terms of Reference. The Scam Technology Project, led by the Australian Communications and Media Authority (ACMA) with representation from the Australian Competition and Consumer Commission (ACCC) and the Australian Cyber Security Centre, will explore ways to disrupt scam activity on telco networks. Chair…

Read More Scam project underway

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The following is a transcript of the keynote address presented by Fiona Guthrie AM, Chief Executive Officer of Financial Counselling Australia, at the ACCC 2019 National Consumer Congress. Reimagining the Corporation: Why we need to change the purpose of our biggest companies INTRODUCTION I am going to begin and end this speech in the same place. And that is…

Read More Reimagining the Corporation: Fiona Guthrie’s speech to the National Consumer Congress

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The Australian Labor Party has announced a proposed ‘super complaint’ function for our consumer watchdog, the Australian Competition and Consumer Commission (ACCC). Under the proposal, a ‘super complaint’ from designated consumer or small business groups about consumer or competition issues would require the ACCC to investigate and make a public response, including its proposed action,…

Read More Labor proposes ‘super complaints’ policy

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Recent surveillance activities by the ACCC have identified many convertible tricycle strollers did not have important safety features such as brakes, appropriate harnesses, tether straps or suitable warnings required under the standard.  There are a wide variety of tricycles currently for sale in the market. Some tricycles closely resemble a traditional tricycle (sometimes with a…

Read More Convertible tricycle strollers – have your say

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The Australian Competition and Consumer Commission (ACCC) and the Australian Securities and Investments Commission (ASIC) will have investigative powers to assess whether a term in a standard form contract may be unfair, thanks to measures passed in the Parliament by the Coalition Government yesterday. This means the regulators will have stronger powers to ensure consumers…

Read More ACCC & ASIC given stronger powers over unfair contract terms