Regulator news and government inquiries

SCAMwatch is warning Australians to continue to be wary of scammers who offer bogus government rebates for the installation of solar panels and scam websites that either falsely claim to be affiliated with government or boast bogus government endorsements.

Read these latest scam watch alerts from the ACCC.

Read More New ACCC scam alerts: solar offers and fake government websites

Peter Kell Peter Kell

On Monday 12th September 2011 in Canberra more than 70 business, industry association and government representatives attended the Australasian Consumer Fraud Taskforce forum Small business and scams: sorting out the shams. Academics, compliance and enforcement experts and small business specialists, including ACCC Deputy Chair Dr Michael Schaper, shed light on their experience of scams, the…

Read More Scams, shams and small business

CUAC logo CUAC logo

The Productivity Commission has released the final report on its inquiry into Australia’s urban water sector, proposing profound changes to the way water services are provided in cities and regional towns across Australia. Along the way it restated its support for national funding of a peak consumer advocacy organisation.

Read More Profound changes to urban water services recommended


CFA member ACCAN was established in 2009. At the time the government committed to conduct a review of ACCAN’s performance after two years of operation. Having now reached that point, the Department of Broadband, Communications and the Digital Economy (DBCDE) is keen to hear all views. Submissions are due by 19th October. The terms of…

Read More ACCAN – what do you think? Government review happening

The 2011-12 Regional Telecommunications Independent Review Committee will begin a series of public consultations around Australia as it examines telecommunications services in regional, rural and remote parts of the country. The Minister for Broadband, Communications and the Digital Economy, Senator Stephen Conroy, today welcomed the beginning of the consultation process and the release of the…

Read More Public consultations begin for 2011-12 Regional Telecommunications Review

The Australian Competition and Consumer Commission is throwing a spotlight on door-to-door sales practices in the energy retail sector, ACCC Chairman Rod Sims announced on 13 September 2011. In a speech to the ACOSS/ CHOICE ‘Energy at Home’ conference at Parliament House, Mr Sims said “the ACCC is concerned that misleading or deceptive conduct by…

Read More ACCC puts energy retailers on notice over door-to-door practices

Moneysmart compass Moneysmart compass

ASIC has launched  Health Month Month to encourage consumers to take early action when they spot the signs of mortgage stress. ASIC’s MoneySmart website includes practical information for consumers facing various levels of mortgage stress, short video guides, tools such as a budget planner and mortgage calculator and guides to obtaining help from free financial…

Read More Mortgage health month to help consumers avoid stress

Rod Sims ACCC Chair Rod Sims ACCC Chair

As part of a “Future Directions’ speech the incoming Chair of the Australian Competition and Consumer Commission, Rod Sims, outlined the ACCC’s approach to electricity prices as part of a discussion about how the various tools available to the ACCC will be coordinated. He noted that the Australian Energy Regulator [AER] is looking closely at…

Read More Electricity: ACCC to look at network prices and poor selling practices

ASIC has released a consultation paper and draft regulatory guide containing best practice guidance for the advertising of financial products and financial advice. The work seeks to promote confident and informed investors and financial consumers, noting the important role that advertising can play in helping investors to make important financial decisions. The Chairman of ASIC,…

Read More ASIC releases new advertising guidelines for financial products and advice