Financial Counselling Australia (FCA) welcomes the recommendations made by a Government inquiry into online gambling harm, saying the committee has heard the concerns of financial counsellors and the community, and responded.
Read More Financial Counsellors Welcome Proposal to Ban Gambling Ads and Inducements
Consumer groups and the financial counselling sector have welcomed the launch of a new customer code for the energy sector.
The Knock to Stay Connected customer code requires network companies to visit people at risk of disconnection and encourages them to outline the support and referral services available if the customer is having payment difficulties, with the aim of keeping them connected.
Read More Knock to Stay Connected: National Customer Code Welcomed by Consumer Groups
The ACCC data shows Australian domestic airline market as a place dominated by Qantas and Virgin, with those two airlines accounting for over 90% of domestic airline travel over the past 3 years. Even with the launch of Bonza and the expansion of Rex to intercity flights, the duopoly of Qantas and Virgin is unlikely to be significantly impacted in the short-term.
Read More ACCC: Australian Domestic Airline Competition at Critical Juncture
Australia’s eSafety Commissioner has made the decision not to register two of eight online safety codes drafted by the online industry as they fail to provide appropriate community safeguards to deal with illegal and harmful content online.
Read More eSafety Commissioner Accepts Some, Rejects Others in World-First Industry Codes
The Australian Securities and Investments Commission (ASIC) has issued against used car lender Money3, claiming that it failed to adequately train staff on relevant credit laws and did not ensure proper financial checks on the affordability of the loan were made.
Read More Enforcement Action Taken Against Money3
Despite this slight decrease in resolutions and the facilitation of other outcomes (such as correcting the status of an account), AFCA also so over $28 million more go to consumers then in the previous financial year
Read More AFCA Publishes Second Systemic Issues Insights Report
From July 2024 select advocacy groups for consumers and small business will be able to lodge complaints with the Australian Competition and Consumer Commission (ACCC) – and the ACCC will be obligated to respond. From the website of Assistant Minister for Competition, Charities and Treasury, Andrew Leigh MP:
Read More Designated Complaints Function Announced
The ACCC has highlighted a range of harms to consumers and small businesses occurring across social media services, including excessive data collection practices, lack of effective dispute resolution options, prevalence of scams, lack of transparency for advertisers and inadequate disclosure of sponsored content by influencers and brands.
Read More ACCC Social Media Report Finds Consumers and Small Businesses Require More Protections
Consumers International’s (CI) Global Congress, an event held every four years to bring together the consumer movement and cross-sector influencers, has announced its 2023 location as Nairobi, Kenya from 6th-8th December.
Read More 2023 Consumers International Global Congress: Kenya
Below is a media release (12/04/2023) from the Australian Competition and Consumer Commission (ACCC) regarding current Chair Gina Cass-Gottlieb’s speech to the National Press Club on the need to reform merger laws in Australia. A full transcript of the speech is available from the ACCC’s website here. Australia’s merger laws are no longer fit for…
Read More ACCC: Reform of merger laws critical for Australia’s economic transition
Victoria is leading a national consultation on behalf of all Australian Health Ministers on the use of the title surgeon by medical practitioners under the Health Practitioner Regulation National Law (National Law). This is a duplication of contact from the Department of Health. It was received on 13th December, 2021. Health ministers are concerned that the regulatory framework…
Read More Medical practitioners’ use of the title surgeon under the National Law
The Morrison Government is supporting businesses to innovate, grow and minimise compliance costs while maintaining stringent safety standards for consumer products and related services. The Government in consultation with Consumer Ministers will look to develop amendments to the Australian Consumer Law (ACL) and associated legislation which would allow the adoption of trusted overseas product safety…
Read More Adopting Trusted Overseas Product Safety Standards