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The Morrison Government is supporting businesses to innovate, grow and minimise compliance costs while maintaining stringent safety standards for consumer products and related services. The Government in consultation with Consumer Ministers will look to develop amendments to the Australian Consumer Law (ACL) and associated legislation which would allow the adoption of trusted overseas product safety…

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The Morrison Government is helping maximise opportunities for Australia’s manufacturers while also driving down emissions and protecting the environment, with funding. This is a joint media release from Minister for the Environment, the Hon Sussan Ley MP and Federal Member for Chisholm, the Hon Gladys Liu MP, originally published on 23rd April, 2021. Batteries are…

Read More Morrison Government powering up household battery recycling

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Data reveals postcodes flooded with complaints about loans as Government plans to remove lending protections An analysis by consumer group CHOICE has revealed over 31,000 complaints have been made about credit products since the end of the Banking Royal Commission’s hearings. The analysis comes as crossbench Senators in Federal Parliament decide on a government proposal…

Read More 31,000 credit complaints since Banking Royal Commission

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Residential consumers and small businesses made 32,801 complaints in the first quarter of 2020 (1 July 2019 to 30 September 2019). In this period complaints about phone and internet services increased 6.3 per cent compared to the same period in 2018. This data was highlighted in the Telecommunications Industry Ombudsman’s Quarter One 2020 Complaints report…

Read More TIO reports increase in phone and internet complaints