Consumers’ Federation of Australia has published its submission to the Commission’s Consumer Law Enforcement and Administration Draft Report. The submission calls for additional public funding for consumer advocacy. Furthermore, CFA encourages the Productivity Commission to develop mechanisms which found fund the necessary consumer advocacy and input, aside from a call on the Federal Budget. The…
Read More CFA publishes Submission to the Commission’s Consumer Law Enforcement and Administration Draft Report
Paul Harrison, Deakin University When customers are offered a “cooling off” period, they don’t change their minds, even when the alternative is considered subjectively better, our research finds. We also found that some consumers (around 30%) only responded when contacted by the seller and asked if they would still like to opt in. Under current…
Read More Cooling-off periods for consumers don’t work: study
Consumers Federation Australia along with the Consumer Action Law Centre, Financial Rights Legal Centre and Financial Counselling Australia have written a letter to the Prime Minister, Minister for Financial Services and the Treasurer in response to announcements of the Federal Government possibly instituting a financial services tribunal. CFA, along with other signed organisations have raised…
Read More Is a banking tribunal really the answer?
The Queensland Consumers Association (QCA) and other consumer groups1 want all parties contesting the forthcoming federal election to do much more to help consumers experiencing cost of living pressures. QCA spokesperson, Ian Jarratt, says being able to easily and quickly get better value at the supermarket would help consumers to “ease the squeeze” on living…
Read More Consumers call for political parties to help ease the squeeze on living standards
Financial counsellors can play a significant role in preventing economic abuse
Read More FCA conference puts spotlight on economic abuse
Consumers International has published the results of its Sustainable Business Model survey
Read More A sustainable future for consumer groups
New study links consumption of soft drinks to children’s tooth decay
Read More Dental experts support warnings on soft drinks
PIAC report makes recommendations to overcome four layers of disadvantage
Read More Electricity costs too high for people with disability
CHOICE welcomes new RBA rules from March 2013 – taxis included
Read More RBA acts on sky high card surcharges
Dr Ken Harvey sees dangers in self-regulation of complementary medicines
Read More “It worked for me” – or do you want evidence?
FCA welcomes Salvation Army’s report on the important benefits of free Financial Counselling .
Read More “I wish I’d known sooner” say those in financial hardship