Articles

The Consumer Action Law Centre has welcomed the finding from a parliamentary committee of inquiry that Australia’s responsible lending laws don’t sufficiently protect consumers from harmful payday loans. However, the Centre said it was disappointed the inquiry hasn’t supported a cap on the cost of credit, and it has called on the Government to stay…

Read More Committee’s report shows responsible lending laws aren’t enough

Mark Gregory from RMIT University says charges can be as high as $AUD20/MB for international data roaming and $AUD4.40 per minute to call home, but that there’s no justification. Originally published in The Conversation.

Read More Are Australian international roaming charges the greatest rip-off in history?

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A review suggests banks that subscribe to the Code of Banking Practice have strong policies and good procedures in relation to basic bank products, nevertheless some eligible customers are not taking up the products.

Read More Basic bank accounts visible and in place, but not always reaching those in need

The SensaSlim “dieter’s dream” oral spray has been ordered off the market. Effective from December 1, the Therapeutic Goods Administration (TGA) order prohibits “the importing into, exporting from, Australia and the manufacturing or supply of the product in Australia, or the advertising of the product.”

Read More SensaSlim banned after medico’s exposure of bogus scientific claims

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The Code Compliance Monitoring Committee has released its 2010-2011 Annual Report. Highlights noted in the Annual Report include an increase in self reported breaches but a decrease in serious breaches and reviews of bank compliance with IDR obligations.

Read More Banking Code Compliance Monitoring Committee Update, November 2011

A new national campaign will help consumers put an end to unwelcome, dishonest and intimidating door-to-door salespeople. The centrepiece of the campaign is the free Do Not Knock sticker which, when displayed in a prominent location, sends a clear message to salespeople – they are not welcome at this residence. Get yours at donotknock.org.au

Read More Door to door sales people meet a sticky end