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The Mutual Banking Code of Practice sets out standards of good practice for credit unions and mutual building societies. The Code Compliance Committee (CCC) has a new  Executive Manager, and is conducting a number of reviews. This update also sets out current governance and investigation arrangements and provides information about this years’ annual compliance statements.…

Read More What’s new with the Mutual Banking Code of Practice Code Compliance Committee?

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The Commonwealth Consumer Affairs Advisory Council (CCAAC) has produced an issues paper on Sharing of repair information in the automotive industry. The terms of reference for this review deal with consumer detriment potentially caused by the practice of manufacturers and importers failing to share information  wth independent repairers of motor vehicles. For further information and…

Read More Sharing information in the automotive industry

ASIC has successfully completed the major initial licensing of consumer credit businesses as part of the transition to the new national consumer credit laws. ASIC Commissioner, Peter Boxall, said only licensed people or businesses can carry on consumer credit activities now. ‘If you are getting credit or getting advice or assistance on credit make sure…

Read More ASIC refuses four applications for credit licenses and puts conditions on others

On 1 July ASIC announced that it had commenced criminal proceedings against officers of the Wespoint companies for breaches of the corporations act. In a separate matter Rundle was found guilty by a Sydney jury of making misleading statements to a financial institution in support of a $71 million credit facility to fund a Westpoint…

Read More Westpoint and other recent ASIC enforcement actions

Are you having trouble with your bank, struggling to pay bills or having problems with your landlord? Come along to the Alice Springs ‘Know Your Rights Expo’ on 17 August. Experts will be there from ASIC’s MoneySmart, Legal Aid, Consumer Affairs, the Telecommunications Industry Ombudsman and the Financial Ombudsman Service. The expo is being held…

Read More Alice Springs consumer rights expo

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CFA has backed the call for the communications regulator ACMA to act to stop the unfair discrimination against mobile phone users in relation to 1800, 1300 and 13 numbers. CFA’s short submission to the ACMA Numbering Project supported CFA member ACCAN’s call for ACMA to consider how it can facilitate social inclusion and achieve broad…

Read More CFA calls on ACMA to stop phone number discrimination

The Commonwealth Department of Health and Ageing, in consultation with a working group of representatives from Commonwealth, state and territory health departments, has prepared an issues paper on the proposed establishment and implementation of a Personally Controlled Electronic Health Record (PCEHR) system.  The PCEHR is intended to be a secure, electronic record of an individual’s medical history, stored and…

Read More Call for comments on electronic health records system

The Standing Committee on Social Policy and Legal Affairs is holding an inquiry into the insurance industry with specific reference to extreme weather and disaster events. Submissions will be accepted until Friday 12 August 2011, with the exception of submissions from Western Australia, which are requested by Friday 22 July 2011, as the Committee will…

Read More Operation of the insurance industry during disaster events – Commonwealth inquiry

The Select Committee on Australia’s Food Processing Sector is inquiring into the competitiveness and future viability of Australia’s food processing sector. As part of its inquiry, the committee will consider the implications for the sector of Australia’s regulatory environment, competition regime and anti-dumping rules, international anti-free trade measures, and production inputs. The committee is inviting…

Read More Senate Inquiry into Australia’s Food Processing Sector

Standards Australia is developing a new standard, DR AS/NZS 5377 – Collection, storage, transport and treatment of e-waste. This standard is intended to guide industry in complying with Product Stewardship legislation expected to pass through federal parliament this year. The legislation is part of the government’s National Waste Policy which aims to minimise dumping of…

Read More Proposed new standard for e-waste

Map of Australia in blue dots Map of Australia in blue dots

ACCAN national conference 2011 7-8 September 2011 Aerial UTS Function Centre, Sydney With the rollout of the National Broadband Network underway, many consumers want to know what Australia’s future will be like with universal access to high-speed broadband. What sort of services and applications in the home will telecommunications providers be able to offer their…

Read More Our Broadband Future