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The Commonwealth Government announced on 3 June that it will develop Australia’s first Cyber White Paper to provide a comprehensive blueprint to help Australians connect to the internet with confidence. Attorney-General Robert McClelland said the White Paper will be a comprehensive review of how Governments, businesses and individuals can work together to realise the full…

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Cover of CFA 2010 Election Claims Cover of CFA 2010 Election Claims

CFA lobbies for better consumer rights – often with great success. The 4 key challenges we issued to political parties in 2007 have since all been met. CFA’s 2010 election challenge called on each of the major parties – the Greens, the Liberal party, the Labor party, and the Nationals, to address twelve key issues…

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The report of the major national review of food labelling requirements, undertaken by a panel chaired by Dr Neal Blewett, was released in late January 2011. Several CFA members made submissions and the report is available at the food labeling review web site operated by the Department of Health. The report contains 61 recommendations, many…

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Wanted: Smart Financial Counselling projects to create big ripples Perhaps you’ve got an idea that would lead to fairer outcomes for consumers in financial difficulty or a brainwave about developing or promoting the sector? We’re looking to fund great ideas that  will benefit the sector in the short to medium term. We need you to…

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New unfair contract terms legislation came into effect fully across Australia on 1 July 2010, following a concerted campaign by CFA and its members. These laws make unfair terms in consumer contacts void. Many industries use standard-form consumer contracts, including telecommunications, finance, motor traders, gyms, travel and utilities. A term will be unfair where it…

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On Tuesday 15 March 2011 ASIC launched a new personal finance website called MoneySmart to help people make good financial decisions by providing free, independent and unbiased information, tools and motivation. MoneySmart.gov.au is a key part of the National Financial Literacy Strategy, also launched by ASIC on 15 March 2011.. MoneySmart.gov.au provides more than just…

Read More MoneySmart.gov.au – simple guidance you can trust

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March 15 was World Consumer Rights Day and the theme this year was Consumers for Fair Financial Services.  Consumers’ International challenged consumer organisations around the world to use this day to highlight concerns, and lobby their governments and industry bodies to ensure access to secure, safe and fair financial services for all consumers. More details…

Read More World Consumer Rights Day