News

CFA member Consumer Action Law Centre has won an important case in the Victorian Consumer and Administrative Tribunal who found that Motor Finance Wizard’s leasing practices were ‘unfair’ and ‘seriously flawed’. In CALC’s words On 12 May 2011, the Victorian Civil and Administrative Tribunal (VCAT) ordered Motor Finance Wizard to cancel a car lease contract…

Read More Consumer action on unfair car leases

CFA member ACCAN has welcomed the interim report of the Australian Communications and Media Authorities Reconnecting the Customer inquiry. “The ACMA’s Reconnecting the Customer report is an in-depth and well researched exposé of the current state of the telco industry’s customer service and complaint handling ,” said ACCAN CEO Teresa Corbin. “It confirms the worst-kept…

Read More Reconnecting the (Telco) customer

Cover of CFA 2010 Election Claims Cover of CFA 2010 Election Claims

CFA lobbies for better consumer rights – often with great success. The 4 key challenges we issued to political parties in 2007 have since all been met. CFA’s 2010 election challenge called on each of the major parties – the Greens, the Liberal party, the Labor party, and the Nationals, to address twelve key issues…

Read More 2010 Election – Consumer Platform

Labelling logic image Labelling logic image

The report of the major national review of food labelling requirements, undertaken by a panel chaired by Dr Neal Blewett, was released in late January 2011. Several CFA members made submissions and the report is available at the food labeling review web site operated by the Department of Health. The report contains 61 recommendations, many…

Read More Food labelling review results released

Wanted: Smart Financial Counselling projects to create big ripples Perhaps you’ve got an idea that would lead to fairer outcomes for consumers in financial difficulty or a brainwave about developing or promoting the sector? We’re looking to fund great ideas that  will benefit the sector in the short to medium term. We need you to…

Read More Financial Counselling Foundation grant applications