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Consumers’ Federation of Australia has published its submission to the Commission’s Consumer Law Enforcement and Administration Draft Report. The submission calls for additional public funding for consumer advocacy. Furthermore, CFA encourages the Productivity Commission to develop mechanisms which found fund the necessary consumer advocacy and input, aside from a call on the Federal Budget. The…

Read More CFA publishes Submission to the Commission’s Consumer Law Enforcement and Administration Draft Report

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Australian Energy Regulator (AER) is seeking expressions of interest for membership to their Consumer Consultative Group (CCG). The CCG works to advise and assist the AER on problems that can impact small energy consumers, such as residential and business customers who consume under the relevant usage threshold set by the National Energy Retail Law jurisdiction. The CCG’s…

Read More Australian Energy Regulator seeking membership for Consumer Consultative Group

Australia’s peak consumer body, the Consumers’ Federation of Australia,  welcomed a finding from the Productivity Commission that additional public funding be provided to support consumer advocacy. The finding, made in the Commission’s Draft Report on Consumer Law Enforcement and Administration, recognised there is considerable unmet demand from policy makers for input from informed consumer advocates.…

Read More Productivity Commission calls for greater investment in consumer advocacy

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Consumers Federation Australia (CFA) along with several consumer organisations have recently submitted a joint consumer representative submission to the Australian Banking Association. The ABA has resourced this 2016 submission, conducted as a collaborative effort between the CFA and the Financial Rights Legal Centre (FRLC). CFA and the FRLC engaged with the following consumer organisations who have…

Read More Financial Rights Legal Centre and Consumers Federation Australia publish submission to review Code of Banking Practice

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Consumers Federation Australia is constantly listening to consumer wants, interests and needs. As such, CFA believes that changes are needed to ensure that we are meeting the ever changing consumer landscape. Recently, CFA made changes to the current policy on consumer representation. The changes are reflected within the document, available here. The new policy statement,…

Read More CFA releases updated Consumer Representatives Policy

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Last month, CFA published its Federal Election Agenda , calling upon the incoming Federal Government to make crucial changes to improve consumer outcomes.     The agenda presented three measures in which governance and institutional arrangements within the economy could become more effective, cohesive and supportive to consumers: Appoint a Minister for Consumer Affairs with cabinet…

Read More Political Parties Respond to CFA Federal Election Agenda

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CFA recently published its Federal Election Agenda, calling on the government to make changes within the consumer advocacy sector. The agenda is available here.  As of the 30th of June, CFA has received responses correspondence from the Australian Labor Party , the Coalition Liberal & National Parties, and the Australian Greens. The responses are available below. Coalition Liberal…

Read More Federal Election Agenda Responses