Events

Post thumbnail

On Monday 12 April, Consumers’ Federation Australia (CFA) and the Australian Competition & Consumer Commission (ACCC) co-hosted the Consumer Advocacy Showcase & Award, in the final online session for the 2021 ACCC National Consumer Congress. The Showcase celebrates effective and good practice within consumer advocacy. The joint-winners were Fiona Guthrie, with Who’s Making Australians Bankrupt?; and Matthias Oldham, with Junk Insurance…

Read More CFA & ACCC Consumer Advocacy Showcase & Award Winners

Post thumbnail

Involved in any building works? The National Construction Code (NCC) sets out the minimum requirements and provides uniform technical standards for design and construction of new building work (including in existing buildings), plumbing and drainage across all Australian States and Territories. A FREE copy of the NCC is available here. NCC Volume 2 contains the requirements for residential and non-habitable…

Read More Involved in building works – What does the National Construction Code mean?

Two people on a quad bike Two people on a quad bike

On Friday, CFA hosted its Consumer Advocacy Soapbox Session, celebrating the best consumer advocacy campaigns over 2019–20. The Soapbox Session was initially part of the National Consumer Congress, which was to be in March. With the support of the ACCC, CFA moved the Session online. The winner of the Award was Raphael Grzebieta from the…

Read More CFA Soapbox Prizewinner — Quad Bike Performance Project

Post thumbnail

UNCTAD held its first UNCTAD / ISO COPOLCO/ Consumers International joint webinar on Using standards as a tool for consumer protection. This webinar brought together standards experts and consumer agencies’ representatives to inform both communities about the work of COPOLCO and the standards it promotes – read the notes on the webinar here. Consumers’ Federation of Australia (CFA) has two representatives on the Standards…

Read More Using standards as a tool for consumer protection

Computer code against a dark blue background Computer code against a dark blue background

Consumer Data Standards would like to invite two members of CFA to attend a Consumer Experience workshop on the topic of consumer control. Focus of the workshop This workshop will generate ideas and directions for how to provide more control to Consumer Data Right (CDR) consumers. Consumer Data Standards are asking participants to prepare presentations…

Read More Invitation to Consumer Data Right workshop

A person's hand on the keyboard of a laptop on a desk A person's hand on the keyboard of a laptop on a desk

CFA’s quarterly webinar series will continue on Wednesday 25th September 2-3pm with the topic ‘Costing Customer Wait Times’. The webinar will be hosted by Gareth Downing and Tara Stockwell from Australian Communications Consumer Action Network (ACCAN). Gareth and Tara will discuss the recent research into how customer wait times can be costed across sectors and why minimising this time will promote the efficient functioning…

Read More Upcoming webinar: Costing customer wait times

Post thumbnail

CFA’s quarterly webinar series will continue on Friday 14th June from 2-3pm AEST. The webinar will be hosted by Gerard Brody, CFA Chair and CEO of Consumer Action Law Centre, and Gemma Mitchell, Managing Solicitor at Consumer Credit Legal Service WA. Gerard and Gemma will share reflections and insights from their recent travels to Portugal for the Consumers International Summit, which…

Read More CFA Webinar Series

Post thumbnail

The Consumers’ Federation of Australia will host a breakfast and panel discussion before the National Consumer Congress 2019. Details: Thursday, March 14, 2019 from 7:00 AM – 8:15 AM, before the National Consumer Congress Melbourne Room, Melbourne Town Hall90-130 Swanston St, Melbourne, VIC, 3000 The ‘Art of Political Advocacy’ panel discussion will provide an opportunity to learn…

Read More The Art of Political Advocacy: Breakfast and Panel Discussion

The University of Sydney is hosting a symposium on Consumer and Contract Law Reform with Sydney Law School on the 10th of August 2016. Discounted tickets available to CFA members. Background: Private law and regulatory frameworks impacting on consumer protection are being reformed in many parts of Asia, the world economy’s fastest-growing region. This development…

Read More Symposium: Consumer and Contract Law Reform in Asia