Events - Consumers' Federation of Australia

11 October , 2019

Invitation to Consumer Data Right workshop

Consumer Data Standards would like to invite two members of CFA to attend a Consumer Experience workshop on the topic of consumer control. Focus of the workshop This workshop will generate ideas and directions for how to provide more control to Consumer Data Right (CDR) consumers. Consumer Data Standards are asking participants to prepare presentations…

23 September , 2019

Green Action Week 2019

Green Action Week 2019 is taking place from Monday September 30 to Sunday October 6. Unsustainable consumption is a relatively new phenomenon, and all over the world communities are pushing back against it. When people collaborate and share goods and services, it benefits the community as well as the environment. Green Action Week 2019 will…

12 September , 2019

Upcoming webinar: Costing customer wait times

CFA’s quarterly webinar series will continue on Wednesday 25th September 2-3pm with the topic ‘Costing Customer Wait Times’. The webinar will be hosted by Gareth Downing and Tara Stockwell from Australian Communications Consumer Action Network (ACCAN). Gareth and Tara will discuss the recent research into how customer wait times can be costed across sectors and why minimising this time will promote the efficient functioning…

20 May , 2019

CFA Webinar Series

CFA’s quarterly webinar series will continue on Friday 14th June from 2-3pm AEST. The webinar will be hosted by Gerard Brody, CFA Chair and CEO of Consumer Action Law Centre, and Gemma Mitchell, Managing Solicitor at Consumer Credit Legal Service WA. Gerard and Gemma will share reflections and insights from their recent travels to Portugal for the Consumers International Summit, which…

6 February , 2019

The Art of Political Advocacy: Breakfast and Panel Discussion

The Consumers’ Federation of Australia will host a breakfast and panel discussion before the National Consumer Congress 2019. Details: Thursday, March 14, 2019 from 7:00 AM – 8:15 AM, before the National Consumer Congress Melbourne Room, Melbourne Town Hall90-130 Swanston St, Melbourne, VIC, 3000 The ‘Art of Political Advocacy’ panel discussion will provide an opportunity to learn…

7 March , 2018

World Consumer Rights Day 2018: Making Digital Marketplaces Fairer

The following is reproduced from the Consumers International website. The consumer movement marks 15th March with World Consumer Rights Day every year, as a means of raising global awareness about consumer rights and needs. Celebrating the day is a chance to demand that the rights of all consumers are respected and protected, and to protest against…

15 March , 2017

World Consumer Rights Day 2017

Building a Digital World Consumers can Trust On 15th March, the Consumers’ Federation of Australia and its members will be celebrating World Consumer Rights Day by joining a global campaign to build a #BetterDigitalWorld that promotes access, participation and innovation that is good for consumers, the economy and society. Consumer organisations from across the globe,…

2 November , 2016

Law & Courts in an Online World: Presented by the Sir Zelman Cowen Centre

CFA has always committed itself to sharing knowledge of forums and conferences that discuss relevant topics on consumer protection, law and other pertinent topics to members and the general public. We are happy to share details of a conference in the area of Law and the Online World, being hosted by the Sir Zelman Cowen…

22 July , 2016

Symposium: Consumer and Contract Law Reform in Asia

The University of Sydney is hosting a symposium on Consumer and Contract Law Reform with Sydney Law School on the 10th of August 2016. Discounted tickets available to CFA members. Background: Private law and regulatory frameworks impacting on consumer protection are being reformed in many parts of Asia, the world economy’s fastest-growing region. This development…

9 March , 2016