Consumer Representative Opportunities - Consumers' Federation of Australia

17 July , 2019

Small Business and Agribusiness Advisory Panel: Request for Expressions of Interest

The Banking Code Compliance Committee (BCCC) commenced on 1 July 2019 with the primary purpose of monitoring banks’ compliance with the 2019 Banking Code of Practice. An important part of the BCCC’s role is to ensure that banks uphold the promises they make to their small business and agribusiness customers. To assist it fulfill its role, the…

3 July , 2019

Invitation for Community Directors Nominations

The Energy & Water Ombudsman NSW (EWON) is calling for nominations to be one of the five Community Directors on the EWON Board from November 2019. EWON is the independent dispute resolution scheme for NSW electricity and gas customers and some water customers. The Board is responsible for corporate governance, funding and strategy. Under EWON’s…

13 June , 2019

Public comment invited on standard for demand response between remote agents and electrical products

Demand response aims to ensure stable energy during times of peak demand to avoid disruptive power outages. Standards Australia is inviting Public Comment for DR AS 4755.2:2019, Demand response capabilities and supporting technologies for electrical products, Part 2: Demand response framework and requirements for Communications between Remote Agents and Electrical Products. AS 4755.2 applies to electrical products…

11 April , 2019

CFA makes submission to Defamation Law Review

CFA has made a submission to the Review of Model Defamation Provisions led by the NSW Department of Justice. Read CFA submission Have your say

10 April , 2019

Public consultation opens on new Measurement Law Review discussion papers

The Department of Industry, Innovation and Science has commenced public consultation on the second set of discussion papers for the Measurement Law Review (the Review). The issues examined in the three new discussion papers include: What measurements should apply when buying particular goods or services (Measurement-Based Transactions) How we can safeguard confidence in the measuring…

4 April , 2019

Design thinking at Standards Australia

Standards Australia invites you to share your vision of how they could develop standards better and how they could add greater value to Australian society by delivering standards in more intuitive ways via the Innovation Incubator – read more here. “Bring us your standards related needs and ideas, no matter how big or small, and…

9 January , 2019

Victorian regulator consults on maximum taxi surcharges

The Essential Services Commission determines the maximum surcharge that can be collected when someone pays for a taxi using any method other than cash. The ESC is now reviewing this surcharge. Non-cash payment transactions include those made by credit card, charge card, and debit card. Cabcharge cards and dockets are also considered non-cash payment methods.…

26 September , 2018

Emergency management reform – submissions invited

Over the last decade there have been many changes to Victoria’s emergency management arrangements. Your experiences and insights will help shape this review and submissions are invited until 1 October 2018 read more here. Consumers Federation of Australia has a representative on the Standards Australia Technical Committee FP-017 Emergency management systems which recently published AS 3745-2010/Amdt 2-2018…

6 September , 2018

TIO seeks Director with Consumer Experience

Operating since 1993, the Telecommunications Industry Ombudsman scheme (TIO) provides a fair, independent and accessible dispute resolution service for telephone and internet complaints. The TIO scheme is managed by an Ombudsman and a Board comprising independent directors, directors with industry and with consumer experience and an independent Chair. The Board is responsible for appointing and…

21 August , 2018

Consumer Representatives required for the Travel Industry’s Complaint Appeal Committee

The Consumers Federation of Australia is seeking expressions of interest from suitably qualified consumer representatives to sit on the AFTA Travel Accreditation Scheme’s (ATAS) Complaint Appeal Committee (ACAC). The role of the ACAC is to: a) Take all reasonable steps to ensure the resolution of consumer complaints referred to it under the ATAS Charter and…

14 August , 2018

AFCA Panel Member Expressions of Interest

The Australian Financial Complaints Authority (AFCA) will commence on 1 November 2018, providing consumers and small businesses with easy access to a single scheme to resolve complaints about products and services provided by financial firms. AFCA seeks expressions of interest from interested persons for potential appointment to the panels as either a Consumer or Industry…

13 December , 2017

Consumer Representative on the General Insurance Code Governance Committee

The General Insurance Code Governance Committee (the CGC) is the independent body responsible for monitoring Subscribers’ compliance with the General Insurance Code of Practice (the Code) standards. The CGC is made up of three Members – an independent Chair, a consumer representative and an industry representative. It is anticipated that the CGC will meet face…