Consumer Representative Opportunities

The Consumers Federation of Australia is seeking expressions of interest from suitably qualified consumer representatives to sit on the AFTA Travel Accreditation Scheme’s (ATAS) Complaint Appeal Committee (ACAC). The role of the ACAC is to: a) Take all reasonable steps to ensure the resolution of consumer complaints referred to it under the ATAS Charter and…

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The Australian Financial Complaints Authority (AFCA) will commence on 1 November 2018, providing consumers and small businesses with easy access to a single scheme to resolve complaints about products and services provided by financial firms. AFCA seeks expressions of interest from interested persons for potential appointment to the panels as either a Consumer or Industry…

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The General Insurance Code Governance Committee (the CGC) is the independent body responsible for monitoring Subscribers’ compliance with the General Insurance Code of Practice (the Code) standards. The CGC is made up of three Members – an independent Chair, a consumer representative and an industry representative.  It is anticipated that the CGC will meet face…

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