Campaigns

Shame the claim food labelling claim badge Shame the claim food labelling claim badge

CFA member CHOICE has launched a Better Food Labelling Campaign. The campaign invites consumers around Australia to ‘Shame the Claim‘, a call to to send to Choice food labels which make dodgy nutrition claims that hide the unhealthy reality. Choice says claims like ‘reduced fat,’ ‘low carb’ and ‘high in fibre’ are often used selectively…

Read More Wall of shame for dodgy claims on food labels

Credit Card Chip Credit Card Chip

The Federal Parliament has recently enacted new consumer credit legislation that, among other things, bans credit card over-the-limit fees. This is a significant win for consumers, and follows the Fair Fees campaign from CFA members Consumer Action Law Centre and CHOICE. The Fair Fees campaign sought the removal of, and/or reduction in, a range of…

Read More Credit card penalty fee win for consumers

Australian money - $2 coins Australian money - $2 coins

To use an American phrase – it seems like a “no brainer”. Consumer groups from around Australia are calling on the Federal Government to cap interest rates at 48%. This cap is currently in place in three jurisdictions: New South Wales, Queensland and the ACT. However credit legislation is now a Federal Government responsibility; whether…

Read More 48% is Enough: Keep the Cap!

Rotary telephone diagram Rotary telephone diagram

CFA has backed the call for the communications regulator ACMA to act to stop the unfair discrimination against mobile phone users in relation to 1800, 1300 and 13 numbers. CFA’s short submission to the ACMA Numbering Project supported CFA member ACCAN’s call for ACMA to consider how it can facilitate social inclusion and achieve broad…

Read More CFA calls on ACMA to stop phone number discrimination

New unfair contract terms legislation came into effect fully across Australia on 1 July 2010, following a concerted campaign by CFA and its members. These laws make unfair terms in consumer contacts void. Many industries use standard-form consumer contracts, including telecommunications, finance, motor traders, gyms, travel and utilities. A term will be unfair where it…

Read More Unfair contracts