Consumer Action has lodged a further 26 complaints – and says consumers need better protection.Read More Pay TV, energy, newspapers in ACCC door-to-door complaints
CFA member Consumer Action Law Centre is campaigning to end intrusive and high pressure door-to-door marketing of energy services. Please support them by signing the petitionRead More Australians fed up with door-to-door sales urged to sign new petition
CFA member Total Environment Centre has welcomed recent State and Commonwealth government signals in support of container deposit legislation.Read More Container deposit legislation on the cards
CHOICE estimates Qantas collects at least $204 million in payment surcharges yearly.Read More Qantas takes $100m extra in surcharges – CHOICE
Government announcements suggest we’ll get a better food labelling system. But in the meantime the discredited DI% labels are still found on our food.Read More Food labelling: Daily intake percentage labels discredited
CHOICE says interest rate response will be a true test of competition in Australian banking as the big four banks have the capacity to pass on this week’s RBA interest rate cut in full.Read More Memo to the big four banks – pass it on
In a major win for CFA members ACCAN and FCA, the communications regulator has committed to make calls from mobile phones to 1800/13 numbers free or the cost of a local call by January 2015.Read More ACMA commits to reform of mobile charging for 13/1800 numbers
Consumer Action Law Centre has welcomed proceedings initiated by the ACCC against energy retailers in relation to door-to-door selling practices. The cases will seek clarification on whether a Do Not Knock sticker amounts to a request for salespeople to leave under the Australian Consumer Law.Read More ACCC to clarify legal position of Do Not Knock sticker: Consumer Action
Consumer advocate Jenni Mack documents the highs and lows of 150 years of consumer activism, and considers where to next for consumer advocacy.Read More 50 years of consumer rights – how far have we come?
On World Consumer Rights Day 2012, the Consumers Federation of Australia calls on the Commonwealth, State and Territory governments make consumer rights front and centre in government policy development by implementing the Productivity Commission’s recommendations for consumer advocacy and research.Read More Government must listen to consumer voices
On the morning of Sunday 19 February, the CHOICE campaigns team took to Sydney’s central business district armed with the Move Your Money wheelbarrow, piles of ‘fake money’ and a ringing bellRead More CHOICE Move Your Money campaign launches
Access Now’s suggests that the secretly negotiated ACTA Treaty “will destroy the openness of the internet and threatens free speech online by forcing websites and ISPs to watch and track our every move”.Read More ACTA a threat to freedom of the Internet?