Campaigns - Consumers' Federation of Australia

14 February , 2018

Consumer Action asks insurance companies to show Australians some love

As Consumer Action Law Centre asks insurance companies to “Show Us Some Love”, a new report from the Centre shares the shocking stories of Australians caught out by unfair terms in insurance contracts. The report DENIED: Levelling the playing field to make insurance fair details people’s shocking experiences with insurance claims and shows why an unfair contract…

22 September , 2017

Do Not Knock Informed Community Program Expands to Hope Vale

The following is a media release from the Office of Fair Trading (Qld). The Do Not Knock informed communities program expanded to Hope Vale today (21 September 2017), with residents marking the occasion at a community event. The program aims to deter unscrupulous door-to-door traders with prominent roadside signage reminding travelling salespeople of their responsibilities…

8 August , 2017

Join Consumer Action’s Campaign against Debt Vultures

Live debt free! Take control! Never stress about money again! Maybe you’ve seen one of the TV or radio ads that Debt Vultures use to flog services such as “repairing” credit reports, debt negotiation, personal budgeting, and debt agreements. Debt Vultures give bad advice and spruik so-called “debt solutions” to Australians in financial hardship, and waste…

30 June , 2017

Consumer Action Launch Campaign for Retirement Housing Reform

Consumer Action Law Centre have launched a campaign urging reform in the Retirement Housing Industry following joint Four Corners/Fairfax Media investigations that brought to light the lengthy contracts, exploitation and crippling exit fees that dog the industry. Consumer Action say that while the revelations have shocked many, the issue is nothing new and the sector is crying out…

22 March , 2017

Bush telecoms group tells Canberra it’s time for action

“We hear you and we want to help” was the majority message from politicians in Canberra this week when they met with the Regional, Rural & Remote Communications Coalition. The Coalition met with more than 50 members of parliament over two days with the aim of highlighting the plight of telecommunications in the bush. National…

21 July , 2016

CHOICE launches Complane

CHOICE has introduced their new consumer assistance tool: Complane. Complane has been developed to minimize the number of difficulties that travelers have making complaints with airlines when their flights are delayed or canceled. CHOICE recently conducted a study into passenger travel, revealing that over the past year, over 23 per cent of travelers faced either…

9 May , 2014