Public Health

An elderly man and a child holding hands, their backs facing the camera An elderly man and a child holding hands, their backs facing the camera

The ‘Industry Code for Visiting Residential Aged Care Homes during COVID-19’ has been released by 13 aged care peak bodies and consumer advocacy organisations. The Code creates a nationally consistent approach that ensures residents can receive visitors while minimising the risk of spreading COVID-19. Click here to download the Code. The Code, a suggestion of…

Read More Industry Code for Visiting Residential Aged Care Homes during COVID-19

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In response to the COVID-19 pandemic crisis Consumers International members in 100 countries are calling for a focus on the protection and empowerment of individuals in the marketplace based on consumer rights, and for co-ordinated strategies across nations and intergovernmental bodies to build fair, safe, resilient and sustainable economies through consumer protection. We are calling on G20…

Read More Consumers International calls for COVID-19 response to prioritise consumer protection and empowerment

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The United Nations Conference on Trade and Development (UNCTAD) has released the following statement urging competition authorities to use all their tools to combat the adverse consequences of COVID-19 in the markets. Under normal circumstances competition is needed in markets to keep prices low, but with the COVID-19 crisis wreaking havoc on markets the world…

Read More Defending competition in the markets during COVID-19

A purple block with white writing inside that says: COronavirus (COVID-19) information from the NDIS quality and safeguards commission A purple block with white writing inside that says: COronavirus (COVID-19) information from the NDIS quality and safeguards commission

The National Disability Insurance Agency (NDIA) has a dedicated webpage for NDIS participants about COVID-19. The webpage includes information about: The impact of COVID-19 on NDIS plans Which support services and therapies will continue during the close of non-essential services Using webchat to talk with NDIA staff Who to contact if your NDIS contact is unavailable View…

Read More Information for NDIS participants on the impact of COVID-19 on NDIS services

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Consumer advocate says Lifetime Health Cover Loading should be suspended in light of COVID-19 financial pressures Consumer advocate CHOICE is calling on the Federal Government to suspend consumer penalties for not taking up private health insurance in light of the COVID-19 crisis. The advocacy group says the Government should add an extra 365 days to…

Read More “Penalties for not taking up private health cover must be suspended”: CHOICE

A purple block with white writing inside that says: COronavirus (COVID-19) information from the NDIS quality and safeguards commission A purple block with white writing inside that says: COronavirus (COVID-19) information from the NDIS quality and safeguards commission

The NDIS Quality and Safeguards Commission has produced a COVID-19 information page that contains links to updates, training, alerts and resources for NDIS participants and providers. The information is to inform and support NDIS providers to continue to deliver quality and safe supports and services to NDIS participants. The page contains the following information: Updates…

Read More NDIS Commission releases coronavirus (COVID-19) information for participants and providers

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The report from Consumer Policy Research Centre (CPRC) draws on research undertaken in partnership with University of South Australia (UniSA) which surveyed 502 Home Care Package (HCP) recipients across metropolitan Australia in June and July last year. “Older Australians are being abandoned by the system, often unable to access the necessary support to live happier,…

Read More Consumer research centre releases latest report – Choosing care: the difficulties of navigating home care

A kitchen tap pouring water into a sink A kitchen tap pouring water into a sink

Tap water is one of our most important and basic necessities. Most Australians don’t have to worry about getting sick from the water they’re supplied with. The downside of ensuring safe drinking water is the lingering taste and smell of disinfectant, causing many people to opt for a water filtering system (read more here). Water treatment…

Read More Standard on drinking water treatment units open for public comment