NSWpol

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PIAC’s Energy + Water Consumer Advocacy Program (EWCAP) has welcomed the New South Wales Government’s commitment to provide no-interest loans for households to access solar and batteries, announced on Sunday.  ‘This program will provide welcome relief for people struggling with the cost of living. Making finance available for up to 300,000 households with income below…

Read More No interest loan plan puts roof-top solar within reach of struggling households

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New home owners in NSW will be better protected after the NSW Government announced strong plans to improve the building and construction industry. Minister for Better Regulation Matt Kean said the plan, which includes appointing a Building Commissioner, has been months in the making, after the Building Ministers’ Forum (BMF) commissioned an independent report into…

Read More Biggest overhaul of building laws in NSW history

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The NSW Government has launched a free online legal service to help people overcome mortgage pressure and settle rates debts with local councils without the stress of court proceedings, Attorney General Mark Speakman announced today.  The LawAccess NSW website now provides two interactive guided pathways to match people with the information they need to resolve…

Read More Free online pathways to solve legal problems

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Retirement village residents and their families will be better protected under new legislation that has passed Parliament. Minister for Better Regulation Matt Kean said the NSW Coalition implemented a number of reforms recommended by Kathryn Greiner AO, following her independent inquiry into the retirement village sector last year. “For too long, retirees and their families…

Read More NSW Retirement Village Shake Up

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Consumers and small business owners around the State will save more than half a billion dollars over 10 years thanks to the NSW Coalition’s sweeping Better Business Reforms. The package of reforms, which passed Parliament this week, includes significant red tape reductions for small businesses and better transparency measures for consumers. Minister for Better Regulation…

Read More Minister for Better Regulation announces business reforms

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Businesses that make product and service recommendations will be forced to come clean on commissions, referral fees and kickbacks under new Better Business Reforms. Minister for Innovation and Better Regulation Matt Kean said it would put buying power back in the hands of consumers and small businesses. “Consumers are increasingly relying on referrals from third…

Read More Coming clean on kickbacks with better business reforms

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Consumers are set to save big on time and money, and have disputes with businesses resolved quicker, thanks to new Fair Trading powers. Minister for Better Regulation Matt Kean said the Fair Trading Legislation Amendment (Consumer Guarantee Directions) Bill, granting the new powers, would be introduced into Parliament this week. “These proposed reforms will give…

Read More Fair Trading reforms set to deliver big benefits for NSW consumers

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Mobile phone and electronics retailers have been given a big thumbs down from consumers, claiming the top four spots on the latest NSW Fair Trading Complaints Register. Samsung Electronics topped the list with 42 complaints, while Kogan (35 complaints), Apple (33), and Android Enjoyed (26), rounded out the top four. Minister for Better Regulation Matt…

Read More Electronics retailers slammed on Complaints Register

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The Queensland Consumers Association is supporting the introduction of national rules for gift cards following the rules introduced recently in NSW. In its submission on a federal government discussion paper on options for national rules, the Association supports a minimum 3 year expiry period for gift cards but also wants other changes. Association spokesperson Ian…

Read More Consumers support National rules for gift cards