Gift Cards

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Consumer regulators have today released a report on their collaborative efforts in administering the Australian Consumer Law (ACL) over the last twelve months. The report shines a light on some of the key policy, education and enforcement activities undertaken by the members of Consumer Affairs Australia and New Zealand (CAANZ) during the 2018-19 financial year,…

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A gift card for fifty dollars. On it a photo of a child eating popcorn at the cinema A gift card for fifty dollars. On it a photo of a child eating popcorn at the cinema

Consumers’ Federation Austrlaia welcomes the introduction of new gift card laws that start on 1 November 2019. The new rules will help stop gift cards going to waste or being eroded by fees and charges. All gift cards bought from 1 November will come with a minimum three-year expiry period, with the expiry date clearly…

Read More New national gift card laws a win for consumers

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Gift cards are a very convenient and popular present to buy at this time of year, however the Queensland Consumers Association advises buyers to choose ones that are likely to be useful to the receiver and with fair terms and conditions. Association spokesperson, Ian Jarratt, says many people think that gift cards are like cash,…

Read More Choose Gift Cards Carefully

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The Queensland Consumers Association (QCA) has welcomed the federal government’s decision to not allow gift card issuers to charge customers for disputing gift card transactions. Draft regulations released for comment in October allowed such charges but they are not in the final registered Regulations, which will apply to gift cards supplied on or after 1…

Read More Gift card win for consumers