FCA Archives - Consumers' Federation of Australia

18 September , 2023

FCA on the Credit and Crypto Gambling Ban

“This legislation is terrific,” Ms Levin said. “We’re delighted that it covers not only credit cards, but also digital wallets and digital currencies.”
Ms Levin said the one area of disappointment was a carve-out for online lotteries.

1 September , 2023

Consumer Groups Advocate for Change as Consultations Open on Unfair Trading Practices

Almost a year after state and territory consumer ministers agreed to open consultation on options to address the gap in Australian Consumer Law (ACL) around unfair trading practices, Treasury has released a Consultation Regulation Impact Statement (CRIS) and given stakeholders 91 days to respond starting 31st August and ending 29th November 2023.

29 August , 2023

FCA Welcomes BetStop, Calls for Register to Extend Further

Financial Counselling Australia (FCA) has welcomed the start of Australia’s first online gambling exclusion register, while at the same time calling on governments to expand the facility to casinos, pokies and lotteries.
“We started advocating for this in 2015 and didn’t give up, because we always knew that an online gambling self-exclusion register would help a lot of people,” Ms Levin said.

“Now we call on the state premiers to make BetStop a national register for all forms of gambling, including casinos, pokies, and lotteries. It’s not rocket science to simply give people the protection that they are asking for.”

20 July , 2023

Buy Now Pay Later – Debt Traps and Essentials

Financial Counselling Australia’s latest report, ‘Small Loans, Big Problems’, has highlighted once more the need for urgent reform to the Buy Now Pay Later (BNPL), especially with the continued cost of living crisis and with many still feeling the impact of the 2022 floods.

29 June , 2023

Financial Counsellors Welcome Proposal to Ban Gambling Ads and Inducements

Financial Counselling Australia (FCA) welcomes the recommendations made by a Government inquiry into online gambling harm, saying the committee has heard the concerns of financial counsellors and the community, and responded.

19 June , 2023

Knock to Stay Connected: National Customer Code Welcomed by Consumer Groups

Consumer groups and the financial counselling sector have welcomed the launch of a new customer code for the energy sector.

The Knock to Stay Connected customer code requires network companies to visit people at risk of disconnection and encourages them to outline the support and referral services available if the customer is having payment difficulties, with the aim of keeping them connected.