Last sitting week could leave bill in limboRead More Victorian Parliament urged to protect home owners from dodgy builders
Site will generate legal letters for individuals involved in dispute resolutionRead More Financial Rights Legal Centre wins grant to develop financial stress web service
Finding in Telstra case means consumer watchdog can not determine some disputesRead More ACCC ceases arbitrations following court decision
High registrations a show of strength as federal funding battle continuesRead More Financial Counselling conference to take place Melbourne in May
FCA praises the dispute resolution bodyRead More The importance of the Financial Ombudsman
Next governments asked to give increased attention to these priority consumer issues.Read More CFA publishes Consumer Agenda 2013
Expressions of interest close August 23rdRead More Could you represent consumers for the Financial Ombudsman Service?
CCAAC Issues Paper releasedRead More Benchmarks for Industry-based Customer Dispute Resolution Schemes
Ombudsman says consumers have access to free complaints services so don’t need to pay for credit repair.Read More No need to pay for dispute resolution: TIO
The report recommends incentives to encourage compliance with the TIO scheme, and improved governance with better balance between consumer and industry interests.Read More TIO report responds to consumer concerns
A review of credit card chargebacks by Australia banks has found low levels of complaint but some areas for improvement.Read More 95,000 credit card chargeback requests per month
Consumer advocate Jenni Mack documents the highs and lows of 150 years of consumer activism, and considers where to next for consumer advocacy.Read More 50 years of consumer rights – how far have we come?