DisputeResolution

2 September , 2016

Is a banking tribunal really the answer?

Consumers Federation Australia along with the Consumer Action Law Centre, Financial Rights Legal Centre and Financial Counselling Australia have written a letter to the Prime Minister, Minister for Financial Services and the Treasurer in response to announcements of the Federal Government possibly instituting a financial services tribunal. CFA, along with other signed organisations have raised…

3 February , 2016

Credit Ombudsman appoints new deputy

Mr Tim Gough will commence as CIO’s Deputy Ombudsman in April

4 February , 2015

QBE accepts that changes needed to meet dispute resolution standards

ASIC concerned that lawyer-branded communications could intimidate complaining customers

28 November , 2014

CFA seeks consumer representative to sit on Customer Owned Banking Association’s compliance committee

Applications close on 19 December

26 November , 2014

Major parties urged to commit to helping vulnerable seniors before Vic election

CALC seeks reform of the retirement accommodation industry

29 October , 2014

Credit Ombudsman Service appoints new Consumer Director

Former ASIC Senior Manager brings community engagement experience

20 October , 2014

CFA appointed consumer reps take positions on travel agent monitoring committee

Travel Accreditation Scheme sets standard for responding to consumer complaints

20 October , 2014

Teleco ombudsman seeks Director with consumer experience

Candidates invited to apply for a CFA endorsed nomination

13 October , 2014

Victorian Parliament urged to protect home owners from dodgy builders

Last sitting week could leave bill in limbo

3 October , 2014

Financial Rights Legal Centre wins grant to develop financial stress web service

Site will generate legal letters for individuals involved in dispute resolution

3 July , 2014

ACCC ceases arbitrations following court decision

Finding in Telstra case means consumer watchdog can not determine some disputes

30 April , 2014

Financial Counselling conference to take place Melbourne in May

High registrations a show of strength as federal funding battle continues