Data

Computer code against a dark blue background Computer code against a dark blue background

Consumer Data Standards would like to invite two members of CFA to attend a Consumer Experience workshop on the topic of consumer control. Focus of the workshop This workshop will generate ideas and directions for how to provide more control to Consumer Data Right (CDR) consumers. Consumer Data Standards are asking participants to prepare presentations…

Read More Invitation to Consumer Data Right workshop

A person swiping a credit card on an eftpos machine A person swiping a credit card on an eftpos machine

The ACCC has released its Customer loyalty schemes draft report for public comment. The report outlines the ACCC’s draft findings and recommendations following research and targeted consultation earlier this year. The review focussed on competition and consumer issues arising from customer loyalty schemes. There are two major findings covered in the draft report that are…

Read More Review finds customer loyalty schemes need transparency and fairness

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Consumer Policy Research’s Centre (CPRC)’s latest report – A Day in the Life of Data – illustrates the bewildering volume and scope of data collected about consumers just as they go about their daily lives. The Fourth Industrial Revolution is here, and personal information is increasingly being collected and commodified while legislation fails to keep up. Led…

Read More CPRC Research Report: A Day in the Life of Data

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Mobile handsets continue to be the most common way consumers are accessing the internet while the largest volume of data is downloaded over fixed lines, as shown in a new ACCC data report on internet activity. The report, for the period ending 31 December 2018, also provides information on the number of retail services in operation…

Read More New report tracks internet activity on mobile and fixed lines

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New research published today by Consumers International‘s member the Norwegian Consumer Council suggests that leading tech companies are making difficult for consumers to opt out of sharing their personal data using a variety of design techniques and default settings. Despite the introduction of the EU’s new General Data Protection Regulation (GDPR), which came in to force in…

Read More New research suggests leading tech companies are making it difficult for users to opt of out sharing personal data

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The Customer Owned Banking Code Compliance Committee has recently conducted a review of customer owned banking institutions’ compliance with privacy obligations under Section D23 and Key Promise 8 of the Customer Owned Banking Code of Practice (the Code). A copy of the report can be found at here. Privacy own motion inquiry As Australia moves…

Read More Privacy and data security in customer owned banking institutions

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Following the Treasurer’s response to the Open Banking Review, the ACCC welcomes the introduction of a general data right for all consumers and $20 million in the Federal Budget over the next four years to oversee its implementation. The consumer data right will enable customers to share their transaction, usage and product data with service competitors…

Read More ACCC Welcomes Consumer Data Right

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The following is a media release from The Hon Michael Keenan MP, Minister Assisting the Prime Minister for Digital Transformation The Turnbull Government is today announcing a new national body to oversee access to Government-held data as part of a suite of reforms recommended by the Productivity Commission. The reforms, costing $65 million over the next…

Read More Government responds to Productivity Commission Inquiry into data availability and use