COVID-19

A person walking though an airport pulling luggage. There are planes on the tarmac that can be seen out of the window behind the person A person walking though an airport pulling luggage. There are planes on the tarmac that can be seen out of the window behind the person

The ACCC has issued advice for consumers and businesses on their rights and obligations if events, flights or travel services are cancelled due to the coronavirus pandemic (COVID-19), or if people wish to cancel their travel plans.  If events, flights or other travel services such as cruises are cancelled, the ACCC expects refunds or other remedy such…

Read More Advice on event and travel cancellations due to COVID-19

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Consumer groups have released the following joint media release calling for companies providing essential services to support their community during the COVID-19 crisis. Widespread disruption caused by COVID-19 is being felt across Australia. It won’t be long before we have thousands of people trying to survive on a reduced income, worried about whether they can…

Read More A little relief will go a long way for thousands struggling due to COVID-19