Consumers International

A receipt for grocery items. In the background are grocery items A receipt for grocery items. In the background are grocery items

In the latest edition of the ISO Consumer Update, Consumers International says consumer advocacy has a vital role to play in guiding, advising and informing consumers to ensure they can access a fair and affordable market for essential products and services. The Update also refers to a recent guest blog on CI’s website about: How…

Read More ISO standard on unit pricing relevant to consumers affected by the COVID-19 economic crisis

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Today, Consumers International, UNEP and One Planet Network released their global assessment of recycling and sustainability labelling on plastic packaging.  The research found only 19% of assessed labels give consumers quality information to make informed recycling and purchasing decisions. In response, we have created five global recommendations for action to engage business, policy makers and standard setters…

Read More New Research: Plastic recycling labelling confusing and inconsistent

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In response to the COVID-19 pandemic crisis Consumers International members in 100 countries are calling for a focus on the protection and empowerment of individuals in the marketplace based on consumer rights, and for co-ordinated strategies across nations and intergovernmental bodies to build fair, safe, resilient and sustainable economies through consumer protection. We are calling on G20…

Read More Consumers International calls for COVID-19 response to prioritise consumer protection and empowerment

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The sustainable consumer is a key element of a better world and essential to overcoming adverse events such as pandemics. According to Consumers International, five major factors will drive sustainable consumption in the future: Consumer demand for more sustainability information Sustainable mobility and ridesharing Circular design and sustainable fashion The drive for sustainable packaging Building products to last –…

Read More Five factors driving sustainable consumption

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The CFA sponsored side event on grocery unit pricing at the Consumers International Summit in Portugal on 29 April 2019 was very successful. CFA executive member Ian Jarratt gave a presentation on the history, benefits of, and problems with, the provision of unit pricing of pre-packaged grocery items around the world. Ian also provided a…

Read More CFA side event at the Consumers International Congress in Portugal

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The first ever World Food Safety Day (WFSD) will be celebrated on 7 June 2019 to draw attention and inspire action to help prevent, detect and manage foodborne risks, contributing to food security, human health, economic prosperity, agriculture, market access, tourism and sustainable development. As an initiative by the Food and Agriculture Organization of the…

Read More World Food Safety Day

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CFA’s quarterly webinar series will continue on Friday 14th June from 2-3pm AEST. The webinar will be hosted by Gerard Brody, CFA Chair and CEO of Consumer Action Law Centre, and Gemma Mitchell, Managing Solicitor at Consumer Credit Legal Service WA. Gerard and Gemma will share reflections and insights from their recent travels to Portugal for the Consumers International Summit, which…

Read More CFA Webinar Series

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The following is a press release from the Internet Society. A survey conducted in the United States, Canada, Japan, Australia, France and the United Kingdom by Ipsos MORI on behalf of the Internet Society and Consumers International found that 65% of consumers are concerned with the way connected devices collect data. More than half (55%) do not trust…

Read More Concerns Over Privacy and Security Contribute to Consumer Distrust in Connected Devices

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The consumer movement marks 15th March with World Consumer Rights Day every year, as a means of raising global awareness about consumer rights and needs. Celebrating the day is a chance to demand that the rights of all consumers are respected and protected, and to protest against market abuses and social injustices which undermine those rights.…

Read More World Consumer Rights Day 2019

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A new set of principles, guidelines and checklists cover the key areas that must be taken into account to create a trusted consumer Internet of Things service or product: security; privacy; transparency; supporting vulnerable consumers; customer support and complaint handling; and environment.  Consumer IoT Trust by Design 2019 Guidelines and Checklists was designed in collaboration…

Read More Trusted consumer Internet of Things service or product

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Safer Internet Day is an annual, worldwide event to help encourage a better internet, with this year’s theme ‘Together for a better internet’ encouraging individuals to create a better internet by developing four, critical skills – Respect, Responsibility, Reasoning and Resilience. The Office of the eSafety Commissioner is the official Committee for Safer Internet Day in Australia—responsible…

Read More Safer Internet Day: “Together for a better internet”