Consumers International - Consumers' Federation of Australia

17 October , 2018

CFA Webinar Series Commencing October 30th

CFA’s new quarterly webinar series will commence on Tuesday 30th October at 2pm with special guest Erin Turner, Director of Campaigns & Communications at CHOICE. Erin will be presenting on Insights from the International Consumer Movement, having recently attended an event with Consumers’ International for Directors of Advocacy and Campaigns. This webinar will cover learnings from other consumer advocacy organisations, primarily those…

17 October , 2018

4th Industrial Revolution – how does this affect me?

We stand on the brink of a technological revolution that will fundamentally alter the way we live, work, and relate to one another. In its scale, scope, and complexity, the transformation will be unlike anything humankind has experienced before. We do not yet know just how it will unfold, but one thing is clear: the…

29 August , 2018

Consumers International response to G20 digital ministers statement

Consumers International welcomes the G20’s continued recognition of the importance of consumer trust in securing the future growth of the digital economy and their support for developing effective online consumer protection and empowerment with a particular emphasis on disadvantaged and vulnerable consumers including children. The work of the G20 helps to raise awareness of new…

25 July , 2018

ISO Unit Pricing Committee Meet in Japan

The following is an excerpt from an article contributed by John Furbank and Dr Clinton Weeks Many Australian consumers are familiar with and regularly use unit pricing. In Australia Unit Pricing Regulations came into effect in July 2009. However, some unit prices are not easy to read and in other counties there is no unit pricing…

9 July , 2018

New research suggests leading tech companies are making it difficult for users to opt of out sharing personal data

New research published today by Consumers International‘s member the Norwegian Consumer Council suggests that leading tech companies are making difficult for consumers to opt out of sharing their personal data using a variety of design techniques and default settings. Despite the introduction of the EU’s new General Data Protection Regulation (GDPR), which came in to force in…

31 May , 2018

G20 Consumer Summit 2018

The second ever G20 Summit on Consumer Protection was held in Argentina in May 2018. At the invitation of the co hosts, the Argentinian Directorate for Consumer Protection and Consumers International, Professor Gail Pearson represented Australia and spoke on Food Waste and consumer awareness and education. The program focused on the digital economy and protection…

3 May , 2018

Product Safety: A global picture

Consumers International has released a new report: The challenge of protecting consumers from unsafe products: A global picture. The report, based on a survey of 132 organisations in 100 countries, found that national product safety legislation is struggling to adapt to the unprecedented challenges created by technological advances and the transformative nature of international supply chains…

3 May , 2018

Rapid recall: getting unsafe products off the market quickly

The following blog post is reproduced from Consumers International. Product recalls are an important way to remove unsafe products from the marketplace and prevent injury and death. This year the OECD and the International Standards Organisation will be looking at how recalls can be delivered more effectively to ensure consumers are better protected. The right…

7 March , 2018

World Consumer Rights Day 2018: Making Digital Marketplaces Fairer

The following is reproduced from the Consumers International website. The consumer movement marks 15th March with World Consumer Rights Day every year, as a means of raising global awareness about consumer rights and needs. Celebrating the day is a chance to demand that the rights of all consumers are respected and protected, and to protest against…

7 July , 2017

Governments take first step towards an official UN World Consumer Protection Week

Announcement from Consumers International (CI): In a very positive step forward, national consumer protection ministries and agencies have reached agreement on a proposal for the United Nations (UN) to make World Consumer Protection Week an official UN observance. The proposal calls for the week to be held each year in the week in which the…