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Consumer protection regulators are running a national campaign to help consumers avoid paying extra fees to receive bills in the post. People who prefer to receive paper bills are usually seniors, consumers on a low income, or people without internet access, which means that vulnerable consumers end up paying extra just to pay their bills.…

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Consumer advocates have welcomed the findings of the Australian Competition and Consumer Commission’s (ACCC) Retail Electricity Pricing Inquiry Final Report, released yesterday. Energy Consumers Australia Acting CEO Lynne Gallagher said the final report confirms what consumers have been saying: that the electricity market is not working as it should and not delivering good value for…

Read More Consumer advocates welcome ACCC Final Report on electricity market