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The following is a media release from Chris Bowen MP, Madeleine King MP and Andrew Leigh MP. A Shorten Government will protect small business by making unfair contract terms illegal and punishable with significant fines of up to $10 million. Australia’s current laws aren’t tough enough. While contracts terms that unfairly exploit a power imbalance…
Read More Labor makes unfair contract terms illegal
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The Queensland Consumers Association (QCA) wants the Australian Energy Market Commission (AEMC) to change its proposed new rule in the National Energy Customer Framework (NECF) that will require energy retailers to provide customers with prior notification of price changes for many types of contracts. Although the QCA’s submission to the AEMC supports most of the…
Read More Queensland consumers want changes to proposals for National Energy Consumer Framework
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CHOICE says global companies need to stop pushing consumers into signing off on long, unreadable online contracts Consumers’ Federation of Australia member CHOICE is calling on the Federal Government to stop companies from forcing consumers to accept tens-of-thousands of words of complex requirements, just to use a product, after a review of e-reader terms and…
Read More Nine Hours of Conditions Apply *ASIC investigation reveals customers entering into unsuitable loans
Read More BMW Finance pays $391,000 penalty for breaching responsible lending and repossession lawsACCC alerted to dodgy contract by CFA member ICAN
Read More Federal Court finds Chrisco’s lay-by agreements contained unfair contract termReliance on benchmark to estimate living expenses put low income consumers at risk
Read More ASIC concerns prompt Bank of Queensland to improve lending practicesNational rules still allow changes to gas or electricity rates as soon as contract signed
Read More Changes to rules on clarity around fixed term energy contracts “toothless”Consumer Action calls for an ombudsman for private education sector
Read More Training providers: proposed ban on enrolment inducements a welcome step says consumer advocateExtended warranties on used vehicles can be designed not to pay out for reasonable claims
Read More Buying a car? Beware of being sold discretionary risk productsPetplan forces consumers to pay out the remainder of their policy period after death of a pet
Read More CHOICE campaigns against pet insurer’s cruel policiesMore than 2,500 affected by unlawful conditions on mobile plans
Read More Startel to pay $320,000 for telemarketing breaches of consumer lawCALC and CUAC make progress with their joint “Fit It” campaign
Read More Australian households to get their say on rising energy bills