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In his annual address to Committee for Economic Development Australia (CEDA), ACCC Chair Rod Sims announced the ACCC’s compliance and enforcement priorities for 2021. This annual review of ACCC priorities for the next 12 months has become a vital component of the ACCC’s strategic approach to compliance and enforcement work and its delivery, as well…

Read More ACCC 2021 Compliance and Enforcement Priorities Announced

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New and stronger penalties introduced under the national energy laws will provide a greater incentive for businesses to comply with laws designed to protect Australian electricity and gas consumers. This is an Australian Energy Regulator News Release The Australian Energy Regulator (AER) Chair Clare Savage said, “Consumers expect energy companies to play by the rules…

Read More Stronger penalties demand energy businesses prioritise compliance with the law

A gold watch on a table with button batteries scattered around the watch A gold watch on a table with button batteries scattered around the watch

New mandatory safety and information standards around the supply of button batteries and consumer goods containing them came into effect on 22 December 2020. This is an Office of Fair Trading Qld Media Release Fair Trading Executive Director Brian Bauer said these new mandatory safety and information standards are overdue as too many children are…

Read More Fair Trading welcomes new button battery mandatory standards

Small round disk batteries in green and black cardboard packaging that says 'GP Lithium' Small round disk batteries in green and black cardboard packaging that says 'GP Lithium'

The Morrison Government is delivering on its commitment to improve the safety of button batteries with the introduction of new mandatory safety and information standards to help protect Australian children. This is a media release by the Hon Michael Sukkar MP In Australia three children have died from injuries sustained as a result of swallowing…

Read More Mandatory improvement to button battery safety to save lives

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A new report by the Australian Banking Association (ABA) shows it’s time to immediately ban the use of credit cards for gambling. This is a Financial Counselling Australia Media Release The ABA has released the results of its consultation process about the use of credit cards for gambling. A survey conducted to inform the report…

Read More ABA report confirms credit card funded gambling doesn’t have community support

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The Office of Fair Trading (OFT) has issued a public warning to consumers to avoid using a Melbourne-based furniture removalist who operates nationally. This is an OFT Media Release 18 December 2020. Consumers should avoid engaging Ajanvi Pty Ltd, trading as My Moovers and Saka Qld Pty Ltd trading as My Moovers Qld and the…

Read More Public warning: Avoid dodgy furniture removalist – My Moovers

An apple on a pile of school books An apple on a pile of school books

Corporate regulator slams banks’ school marketing schemes as CHOICE calls on State and Territory Education Ministers to ditch Dollarmites. This is a CHOICE Media Release “CHOICE welcomes ASIC’s comprehensive review into school banking programs. This is the first time ever in over a century that these school-based marketing schemes have been reviewed,” says CHOICE CEO…

Read More “Nothing more than marketing schemes”: CHOICE on ASIC’s review of school marketing programs

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Consumer advocate CHOICE has released a statement in response to ASIC’s updated regulatory guide on time-sharing schemes, stating that ASIC has failed to clean up the harmful timeshare industry. The following is a CHOICE media release. “ASIC’s new rules for timeshare schemes have failed to protect consumers. ASIC has taken years to assess the regulations…

Read More “Failed to protect consumers”: CHOICE on ASIC’s timeshare regulations

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Victoria has taken the lead among Australian states in recent years with significant reforms designed to protect Victorians from being ripped off by energy retailers and ensure people receive appropriate hardship assistance. There has been some success, but too many people are still falling through the gaps. This is a Consumer Action Media Release That’s…

Read More Victoria’s energy reforms positive but enforcement needed: Consumer Action

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ISO/COPOLCO Capacity building mentorship program has appointed 10 mentors to work with representatives from 11 countries in Africa, the four appointed from Australia are all CFA Standards Representatives – John Henry working with participants in Malawi and Botswana, John Furbank with participants in the Seychelles, Antonio Bonacruz with participants in Zimbabwe and Heather Grain with participants in Zambia. The program aims to attain concrete standards-related consumer protection objectives and…

Read More Congratulations to CFA representatives appointed to an international mentorship program involving Zimbabwe, Botswana, Malawi, Zambia and the Seychelles

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New figures released today show COVID-19-related consumer reports make up the majority of the 109,446 complaints the ACCC received in the first ten months of this year. This is an ACCC Media Release. The impact of COVID-19 on consumers and fair trading report reveals the pandemic’s impact on travel resulted in 24,210 complaints to the ACCC,…

Read More Travel problems top list of COVID-19-related reports