Consumer groups launch international survey of ticket resellers to address world-wide rorts CHOICE is leading a coalition of consumer groups in launching an international survey of the ticket resale market to stop consumers being ripped off by the likes of Viagogo, Stubhub and Ticketmaster Resale. “From outrageous ticket price mark-ups of up to 327% to [...]
Consumer groups call for the Federal Government to take immediate action to protect payday loan and lease borrowers The Consumers Federation of Australia, CHOICE, Consumer Action Law Centre, Financial Counselling Australia, Financial Rights Legal Centre, Consumer Credit Legal Service (WA) and Good Shepherd Microfinance are calling for the Federal Government to immediately introduce legislation to better protect borrowers of toxic loans and leases and increase funding to financial counselling [...]
The United Nations Guidelines on Consumer Protection (UNGCP) have been revised. They were adopted by the General Assembly of the United Nations in December 2015 and launched at the United Nations commission on trade and development in Geneva in October 2016. The UNGCP have previously been administered in concert with competition policy. There is a [...]
Australia’s peak consumer body, the Consumers’ Federation of Australia, welcomed a finding from the Productivity Commission that additional public funding be provided to support consumer advocacy. The finding, made in the Commission’s Draft Report on Consumer Law Enforcement and Administration, recognised there is considerable unmet demand from policy makers for input from informed consumer advocates. [...]
CFA has always committed itself to sharing knowledge of forums and conferences that discuss relevant topics on consumer protection, law and other pertinent topics to members and the general public. We are happy to share details of a conference in the area of Law and the Online World, being hosted by the Sir Zelman Cowen [...]
Consumers Federation Australia along with the Consumer Action Law Centre, Financial Rights Legal Centre and Financial Counselling Australia have written a letter to the Prime Minister, Minister for Financial Services and the Treasurer in response to announcements of the Federal Government possibly instituting a financial services tribunal. CFA, along with other signed organisations have raised [...]
The Productivity Commission has recently launched a study into the enforcement and administration arrangements underpinning the Australian Consumer Law. The study will focus on the effectiveness of the ‘single-law, multiple regulator’ model – a model where the national consumer law is jointly enforced and administered by the Australian Competition and Consumer Commission (ACCC) and [...]
Robin Simpson, Consumers International's (CI) Senior Policy Adviser, recently represented CI at the OECD Ministerial Meeting on The digital economy innovation, growth and social prosperity which took place in Cancun, Mexico. He spoke at the Civil Society Forum convened by the OECD Civil Society information Society Advisory Council (CSISAC) and in the main agenda panel [...]
Watchdog elevates Indigenous consumer protection to "an enduring priority"
ACCAN brings voice of telecommunication users to Canberra
The review of the ACL is a priority for the organisation in the next two years.
ACCAN's Teresa Corbin given the Charles Todd medal for 20 years of consumer representation on communications issues