Consumer protection

Post thumbnail

Australian banks are launching updated guidelines on financial abuse as part of their continued focus on responding to family violence and elder abuse. The updated industry-wide approach is designed to ensure bank staff are equipped to recognise signs of financial abuse. This is an ABA media release, originally published on 4th April, 2021. “This kind of…

Read More Banks unite to help customers experiencing financial abuse

Post thumbnail

Australian banks are urging state and territory governments to adopt consistent laws on powers of attorney to prevent elder financial abuse.  This is a media release from the Australian Banking Association. It was originally published on 31st March, 2021. State and federal Attorneys-General are meeting today to consider a scope for a national register of power of…

Read More Banks call for consistent laws to prevent elder abuse

bronze justice statue bronze justice statue

The Full Federal Court has upheld an appeal by the ACCC and declared that Quantum Housing Group Pty Ltd engaged in an unconscionable system of conduct in its dealings with investors regarding the National Rental Affordability Scheme (NRAS), in breach of the Australian Consumer Law. This is an ACCC media release, originally published on 22nd March,…

Read More Full Federal Court ruling provides vital clarification of the law on statutory unconscionable conduct

quad bike on dirt quad bike on dirt

The ACCC will this year focus on implementation of important safety standards relating to quad bikes including preparing consumers and businesses for a mandatory requirement for operator protection devices as it is introduced in October, ACCC Chair Rod Sims said today. This is an ACCC media release, originally published on 22nd March, 2021. Mr Sims, speaking at…

Read More Quad bikes and button batteries among ACCC’s 2021 product safety priorities

Wooden house, piggy bank, magnifying glass Wooden house, piggy bank, magnifying glass

Data reveals postcodes flooded with complaints about loans as Government plans to remove lending protections An analysis by consumer group CHOICE has revealed over 31,000 complaints have been made about credit products since the end of the Banking Royal Commission’s hearings. The analysis comes as crossbench Senators in Federal Parliament decide on a government proposal…

Read More 31,000 credit complaints since Banking Royal Commission

Car dashboard Car dashboard

Car manufacturers have successfully recalled 99.9 per cent of the more than 3 million vehicles affected by deadly Takata airbags which are subject to a compulsory recall. This is an ACCC media release, originally published on the 5th March, 2021. “We’re pleased to have such a high completion rate in what has been the biggest vehicle recall…

Read More Car manufacturers complete 99.9 per cent of Takata airbag recall

Post thumbnail

In his annual address to Committee for Economic Development Australia (CEDA), ACCC Chair Rod Sims announced the ACCC’s compliance and enforcement priorities for 2021. This annual review of ACCC priorities for the next 12 months has become a vital component of the ACCC’s strategic approach to compliance and enforcement work and its delivery, as well…

Read More ACCC 2021 Compliance and Enforcement Priorities Announced

A transmission tower A transmission tower

New and stronger penalties introduced under the national energy laws will provide a greater incentive for businesses to comply with laws designed to protect Australian electricity and gas consumers. This is an Australian Energy Regulator News Release The Australian Energy Regulator (AER) Chair Clare Savage said, “Consumers expect energy companies to play by the rules…

Read More Stronger penalties demand energy businesses prioritise compliance with the law

A gold watch on a table with button batteries scattered around the watch A gold watch on a table with button batteries scattered around the watch

New mandatory safety and information standards around the supply of button batteries and consumer goods containing them came into effect on 22 December 2020. This is an Office of Fair Trading Qld Media Release Fair Trading Executive Director Brian Bauer said these new mandatory safety and information standards are overdue as too many children are…

Read More Fair Trading welcomes new button battery mandatory standards

Small round disk batteries in green and black cardboard packaging that says 'GP Lithium' Small round disk batteries in green and black cardboard packaging that says 'GP Lithium'

The Morrison Government is delivering on its commitment to improve the safety of button batteries with the introduction of new mandatory safety and information standards to help protect Australian children. This is a media release by the Hon Michael Sukkar MP In Australia three children have died from injuries sustained as a result of swallowing…

Read More Mandatory improvement to button battery safety to save lives

Denim jean pocket holding four credit cards Denim jean pocket holding four credit cards

A new report by the Australian Banking Association (ABA) shows it’s time to immediately ban the use of credit cards for gambling. This is a Financial Counselling Australia Media Release The ABA has released the results of its consultation process about the use of credit cards for gambling. A survey conducted to inform the report…

Read More ABA report confirms credit card funded gambling doesn’t have community support