Consumer Action Law Centre Archives - Page 2 of 5 - Consumers' Federation of Australia

Image 4 April , 2023

Now is the time to make positive reforms to bankruptcy laws say consumer advocates

From Consumer Action Law Centre, Released 03/04/2023. Original here. Consumer advocates around Australia have welcomed moves by Attorney-General Mark Dreyfus KC MP to reform bankruptcy laws. Last month, consumer advocates attended a Ministerial Roundtable on Personal Insolvency to discuss pressure points in the current system, critical reform areas and longer-term strategic challenges with the Attorney-General and…

1 March , 2023

Watch CFA webinar: Is Insurance an Essential Service? Promoting affordability & accessibility for all

With extreme weather continuing to affect large parts of Australia, the importance of insurance is larger than ever. Following from CFA’s webinar on the UK’s System for Flood Insurance, this webinar will examine measures to improve affordability and access of general insurance, including home & contents insurance. It was hosted by CFA on the 7th…

1 March , 2023

Watch CFA Webinar: Flood Insurance and Relief – the UK experience

This webinar was designed for CFA members, consumer advocates and others to learn from the experience in the UK with flood insurance and relief. It was hosted by CFA on the 6th of September 2022, and was followed by a webinar on the affordability and access of insurance. Below, watch presentations by: Andy Board, CEO,…

28 September , 2022

Car sales in remote Indigenous communities: A broken system

In part two of CHOICE’s investigation, we look at the problems faced when trying to get a repair or refund. It’s July 2022 and Marilyn and Peter are sitting in the Cairns office of the Indigenous Consumer Assistance Network (ICAN). They’ve been waiting for this day for a long time. This is an article from CHOICE.…

28 September , 2022

People should get their money back quicker and more easily following new ASIC guidance, say consumer advocates

The Australian Securities and Investment Commission (ASIC) has today published updated and revised remediation guidance for financial firms with the goal of treating wronged customers fairer and ensuring they repay losses companies have caused in a timelier fashion. This is a media release from Consumer Action Law Centre (CALC). It was originally published on 27th September, 2022. Consumer Action…

20 July , 2022

Catriona Lowe nominated as ACCC deputy chair

Former Consumers’ Federation of Australia chairperson, and long-time consumer rights advocate Catriona Lowe has been nominated as Deputy Chairperson of the Australian Competition and Consumer Commission (ACCC). This was written with information taken from a Government News post published on 14th July, 2022. Ms Lowe is due to take up the role on 27 January 2023.…

14 June , 2022

Crypto: As risky as gambling and a haven for scams that demands action

Consumer Action is calling for meaningful protections from scams to apply to businesses operating in the crypto sector. This is a media release from Consumer Action Law Centre. It was originally published on 30th May, 2022. The call comes in a submission to the Treasury’s consultation paper Crypto asset secondary service providers: Licensing and custody requirements, in which Treasury proposes…

12 April , 2022

Consumer Guarantees – reimaging redress for consumers

Consumer groups welcomed the consultation on improving the effectiveness of the consumer guarantee and supplier indemnification provisions under the Australian Consumer Law. Ideally, under the Australian Consumer Law, products and services come with a guarantee that they are of acceptable quality, safe with no faults and fit-for-purpose. And when these are not met, consumers are…

27 January , 2022

Time to finally end the harm done by Cigno loans

Consumer groups and financial counsellors are urging the Australian Securities and Investments Commission (ASIC) to act now to put an end to the use of harmful lending models used to charge excessive fees on top of short-term loans. This is a media release from Consumer Action Law Centre (CALC). It was originally published on 24th January, 2022. For over…

9 December , 2021

Tougher consumer protections at core of payments reform welcomed

Treasurer Josh Frydenberg’s announcement today that the Government intends to reform Australia’s payment systems is a real opportunity to improve consumer protection, according to Consumer Action Law Centre. This is a media release from the Consumer Action Law Centre. It was originally published on 8th December, 2021. “Today’s announcement foreshadows consultation on regulatory arrangements for Buy Now Pay Later (BNPL)…

29 November , 2021

Consumer advocates welcome recommendation for stricter controls of credit funded gambling online

Financial Counselling Australia (FCA), Financial Rights Legal Centre and the Consumer Action Law Centre welcome the Parliamentary Joint Committee on Corporations and Financial Services’ recommendation for legislation to prohibit online gambling operators from accepting credit card funded deposits. This is a media release from the Financial Counselling Australia. It was originally published on 26th November, 2021. Yesterday the Committee released…

26 August , 2021

Banks can do better: Consumer groups make more than 100 recommendations to improve bank behaviour

A coalition of the country’s leading consumer organisations is calling on Australia’s major banks to make significant updates to their industry code to improve outcomes for customers. The Consumers’ Federation of Australia’s (CFA) submission of behalf of the coalition to the 2021 review of the Australian Banking Association (ABA) Banking Code of Practice (the Code)…