Telcommunications and Internet

//Telcommunications and Internet

Gap in service: ACCAN and SACOSS release report on a lack of telecommunication services to low-income consumers

The Australian Communications Consumer Action Network (ACCAN) and the South Australian Council of Social Service (SACOSS) have collaborated to publish a report on telecommunications affordability. The report, titled Connectivity Costs: Telecommunications Affordability for Low-Income Australia was formed through over 500 surveys with Centrelink recipients and low-income Health Care Card Holders and multiple focus groups. The [...]

Telecommunications Industry Ombudsman Limited seeking new Director

The Telecommunications Industry Ombudsman Board is currently seeking three new Directors for their Board of Directors. The three Director vacancies are in the following areas: Consumer Experience Director: Demonstrated link to community or consumer groups who represent those who use telecommunication services Independent Director (non-for-profit governance experience): Demonstrated experience within non-for-profit governance and must also [...]

Defining Consumer Protection in the Digital Age

Robin Simpson, Consumers International's (CI) Senior Policy Adviser, recently represented CI at the OECD Ministerial Meeting on The digital economy innovation, growth and social prosperity which took place in Cancun, Mexico. He spoke at the Civil Society Forum convened by the OECD Civil Society information Society Advisory Council (CSISAC) and in the main agenda panel [...]

ACCAN media release: low-income earners face telecommunication exclusion

The Australian Communications Consumer Action Network (ACCAN),  South Australian Council of Social Service (SACOSS) and Financial Counselling Australia (FCA) have collaborated in a effort to push the Federal Government to help low-income consumers have better access to telecommunication services, an ACCAN media release reports. New data has revealed that people who are on a minimal income [...]