Privacy

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Smart devices or Internet of Things (IoTs) have a significant role in our daily lives at home.  A new report has raised the importance of increasing consumer awareness of privacy and consumer protection issues associated with IoTs since there is very limited legal protection for consumers who use these devices. The report Enhancing consumer awareness of…

Read More Thinking of buying a smart device for your home?

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Financial Rights Legal Centre is calling on the Australian Government to halt the introduction of new rules that will increase privacy and security risks for people when sharing their financial data. This is a Financial Rights Legal Centre media release, originally published on 30th July, 2021. The government should rescind proposals to: allow the transfer…

Read More Government must go back to the drawing board on new Open Banking rules that undermine Australians’ privacy rights

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The Australian public is attracted by the idea of using technology to assist tracing contacts of people diagnosed with COVID-19. A proximity logging app is proposed. The Australian public, along with scientists and researchers around the world, is also very concerned about gifting future governments the power to impose contact tracing on the populace through…

Read More How to earn public trust before the Contact Tracing App: Australian Privacy Foundation

A close-up image of smart phone app widgets A close-up image of smart phone app widgets

The Australian Government is seeking community and industry input on a voluntary Code of Practice to improve the security of the Internet of Things for consumers in Australia, including the security of everyday smart devices that connect to the internet; such as smart TVs, watches and home speakers.  With over 64 billion devices expected to…

Read More Lifting the cyber security of the Internet of Things

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Tasmania’s building and consumer regulator, Consumer, Building and Occupational Services, has released Edition 2 of its Consumer Connections Magazine. As well as providing advice specific to Tasmanians applying for building approvals and lodging complaints against service providers, the magazine includes great tips for all consumers. Safety in the home, how to choose a suitable NBN…

Read More Consumer Connections Magazine out now

A person swiping a credit card on an eftpos machine A person swiping a credit card on an eftpos machine

The ACCC has released its Customer loyalty schemes draft report for public comment. The report outlines the ACCC’s draft findings and recommendations following research and targeted consultation earlier this year. The review focussed on competition and consumer issues arising from customer loyalty schemes. There are two major findings covered in the draft report that are…

Read More Review finds customer loyalty schemes need transparency and fairness

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Consumer Policy Research’s Centre (CPRC)’s latest report – A Day in the Life of Data – illustrates the bewildering volume and scope of data collected about consumers just as they go about their daily lives. The Fourth Industrial Revolution is here, and personal information is increasingly being collected and commodified while legislation fails to keep up. Led…

Read More CPRC Research Report: A Day in the Life of Data

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The following is a press release from the Internet Society. A survey conducted in the United States, Canada, Japan, Australia, France and the United Kingdom by Ipsos MORI on behalf of the Internet Society and Consumers International found that 65% of consumers are concerned with the way connected devices collect data. More than half (55%) do not trust…

Read More Concerns Over Privacy and Security Contribute to Consumer Distrust in Connected Devices

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Here is your chance to have your say about the My Health Record system – submissions invited on the Parliamentary inquiry into the expected benefits of the system and other issues, read more here. Individuals and organisations are invited to send in their opinions and proposals in writing (submissions) Preparing a submission to an inquiry.  Submissions sought by 14 September…

Read More My Health Record – submissions invited

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New research published today by Consumers International‘s member the Norwegian Consumer Council suggests that leading tech companies are making difficult for consumers to opt out of sharing their personal data using a variety of design techniques and default settings. Despite the introduction of the EU’s new General Data Protection Regulation (GDPR), which came in to force in…

Read More New research suggests leading tech companies are making it difficult for users to opt of out sharing personal data

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The Customer Owned Banking Code Compliance Committee has recently conducted a review of customer owned banking institutions’ compliance with privacy obligations under Section D23 and Key Promise 8 of the Customer Owned Banking Code of Practice (the Code). A copy of the report can be found at here. Privacy own motion inquiry As Australia moves…

Read More Privacy and data security in customer owned banking institutions

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Many Internet connected children’s products have weak security as well as invasive data collection and privacy features. There is currently no effective regulation of these products, and little consumer understanding of how they function or their faults. Read more on the Consumers International website here and the video Huggybug Your Family Today’: Don’t play around with children’s online…

Read More Don’t play around with children’s online safety