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The Australian Energy Market Commission (AEMC) has admitted that competition among energy retailers is not delivering ‘expected benefits’ in its annual retail energy competition review. Consumer Action Law Centre and PIAC’s Energy and Water Consumers’ Advocacy Program (EWCAP) are calling for stronger action by energy retailers and regulators to ensure that the market is working…

Read More Consumer advocate groups call for action by energy retailers and regulators

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The following is a media release from Senator the Hon Zed Seselja, Assistant Minister for Science, Jobs and Innovation. Australians are being asked for their views on how to modernise the national measurement system as part of the Australian Government’s measurement law review. The Australian Government has marked World Metrology Day with the release of a…

Read More Public consultation commences on Australia’s measurement laws

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The Federal Government has released, and is seeking submissions and comments on, a Regulatory Impact Statement (RIS) which examines options for national regulation of gift card expiry dates. Information about the RIS and the consultation process is available here: https://consult.treasury.gov.au/market-and-competition-policy-division/c2018-t282459/ The consultation period closes on 30 May 2018. The RIS focuses on expiry periods and exemptions and…

Read More Regulation of Gift Card Expiry Periods: Federal Consultation Underway

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Consumer group CHOICE welcomes the Federal Budget measures that will make superannuation insurance opt-in, auto-reunite people with lost accounts and ban exit fees. “Making insurance in super opt-in rather than opt-out for people who are at greatest risk of being fleeced will make a huge difference to the retirement savings of millions of Australians,” says CHOICE…

Read More Welcome Budget boost for Super

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The following is a media release from The Hon Michael Keenan MP, Minister Assisting the Prime Minister for Digital Transformation The Turnbull Government is today announcing a new national body to oversee access to Government-held data as part of a suite of reforms recommended by the Productivity Commission. The reforms, costing $65 million over the next…

Read More Government responds to Productivity Commission Inquiry into data availability and use

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The Turnbull Government has announced significant reforms that aim to give senior Australians and their families confidence they will be properly cared for. A new national independent Aged Care Quality and Safety Commission will also be established to increase transparency through a publicly available rating against quality standards. The establishment of the Commission is in…

Read More COTA welcomes Aged Care reforms

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Today the Federal Government announced that there will be tougher penalties for corporate misconduct, and stronger powers for the corporate regulator ASIC. The Federal Government  has agreed or agreed-in-principle to every recommendation made in the ASIC Enforcement Taskforce final report that was finalised in December 2017. Company directors will now face up to 10 years’…

Read More Jail time for corporate crooks needed to clean up finance sector

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The Consumers’ Federation of Australia welcomes today’s announcement by the Treasurer Scott Morrison that current ACCC Commissioner Mick Keogh has been appointed Deputy Chair from the end of May for a period of five years. Mr Keogh will oversee the ACCC’s small business work in addition to his current role leading our agriculture work. Cristina…

Read More CFA welcomes ACCC Deputy Chair and Commissioner reappointments

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  The Turnbull Government has released the terms of reference for a review into consumer safeguards in the telecommunications sector. The review will be undertaken in three parts: 1. Ensuring that consumers have access to an effective complaints handling and redress scheme that provides transparency and holds telcos accountable for their performance. 2.     Ensuring consumers…

Read More Government announces telecommunications Consumer Safeguards Review

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The Australian Parliament’s Health, Aged Care and Sport Committee today presented its Report on the Inquiry into the Use and Marketing of Electronic Cigarettes and Personal Vaporisers in Australia. The inquiry considered the possible health impacts of E-cigarette use, international approaches to regulating E-cigarettes and the appropriate regulatory framework for Australia. The Chair of the…

Read More Inquiry into the Use and Marketing of Electronic Cigarettes and Personal Vaporisers in Australia

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Consumer protection agencies across Australia today launched an education campaign to highlight issues around buying resold and second hand tickets to concerts, sporting events, festivals and other events. The education campaign will improve understanding and awareness of the ticket resale market, and help consumers to understand the risks associated with purchasing tickets from secondary resellers…

Read More Education campaign on ticket reselling to benefit consumers

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Congratulations to the winners and finalists of the 2018 Consumer Protection Awards and many thanks to all the nominees for their dedication to advancing consumer protection and injury prevention for children in Western Australia. Rona Okely Award Finalists: Helen Creed Merv Mancer Winner: Nanette Williams Nanette Williams arrived in Karratha in January 1982 and since…

Read More Western Australian Consumer Protection Awards 2018