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The Turnbull Government has announced significant reforms that aim to give senior Australians and their families confidence they will be properly cared for. A new national independent Aged Care Quality and Safety Commission will also be established to increase transparency through a publicly available rating against quality standards. The establishment of the Commission is in…

Read More COTA welcomes Aged Care reforms

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Today the Federal Government announced that there will be tougher penalties for corporate misconduct, and stronger powers for the corporate regulator ASIC. The Federal Government  has agreed or agreed-in-principle to every recommendation made in the ASIC Enforcement Taskforce final report that was finalised in December 2017. Company directors will now face up to 10 years’…

Read More Jail time for corporate crooks needed to clean up finance sector

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The Consumers’ Federation of Australia welcomes today’s announcement by the Treasurer Scott Morrison that current ACCC Commissioner Mick Keogh has been appointed Deputy Chair from the end of May for a period of five years. Mr Keogh will oversee the ACCC’s small business work in addition to his current role leading our agriculture work. Cristina…

Read More CFA welcomes ACCC Deputy Chair and Commissioner reappointments

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  The Turnbull Government has released the terms of reference for a review into consumer safeguards in the telecommunications sector. The review will be undertaken in three parts: 1. Ensuring that consumers have access to an effective complaints handling and redress scheme that provides transparency and holds telcos accountable for their performance. 2.     Ensuring consumers…

Read More Government announces telecommunications Consumer Safeguards Review

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The Australian Parliament’s Health, Aged Care and Sport Committee today presented its Report on the Inquiry into the Use and Marketing of Electronic Cigarettes and Personal Vaporisers in Australia. The inquiry considered the possible health impacts of E-cigarette use, international approaches to regulating E-cigarettes and the appropriate regulatory framework for Australia. The Chair of the…

Read More Inquiry into the Use and Marketing of Electronic Cigarettes and Personal Vaporisers in Australia

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Consumer protection agencies across Australia today launched an education campaign to highlight issues around buying resold and second hand tickets to concerts, sporting events, festivals and other events. The education campaign will improve understanding and awareness of the ticket resale market, and help consumers to understand the risks associated with purchasing tickets from secondary resellers…

Read More Education campaign on ticket reselling to benefit consumers

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Congratulations to the winners and finalists of the 2018 Consumer Protection Awards and many thanks to all the nominees for their dedication to advancing consumer protection and injury prevention for children in Western Australia. Rona Okely Award Finalists: Helen Creed Merv Mancer Winner: Nanette Williams Nanette Williams arrived in Karratha in January 1982 and since…

Read More Western Australian Consumer Protection Awards 2018

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The following is a Media Release from The Hon Michael Sukkar MP: Assistant Minister to the Treasurer The Turnbull Government has today introduced a Bill into Parliament containing reforms to improve outcomes for Australian consumers across a range of areas. Schedule 1 of the Treasury Laws Amendment (2018 Measures No. 3) Bill 2018 amends the Australia Consumer Law…

Read More Government introduces legislation to improve outcomes for consumers

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The Turnbull Government will legislate a national Consumer Data Right, allowing customers open access to their banking, energy, phone and internet transactions. Australians will be able to compare offers, get access to cheaper products and plans to help them ‘make the switch’ and get greater value for money. Assistant Minister for Cities and Digital Transformation Angus…

Read More Australians to own their own data

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Last month, CFA published its Federal Election Agenda , calling upon the incoming Federal Government to make crucial changes to improve consumer outcomes.     The agenda presented three measures in which governance and institutional arrangements within the economy could become more effective, cohesive and supportive to consumers: Appoint a Minister for Consumer Affairs with cabinet…

Read More Political Parties Respond to CFA Federal Election Agenda

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CFA recently published its Federal Election Agenda, calling on the government to make changes within the consumer advocacy sector. The agenda is available here.  As of the 30th of June, CFA has received responses correspondence from the Australian Labor Party , the Coalition Liberal & National Parties, and the Australian Greens. The responses are available below. Coalition Liberal…

Read More Federal Election Agenda Responses