ACCC

Post thumbnail

Australians should be aware scammers are adapting existing technology to play on people’s fears around coronavirus and selling products claiming to prevent or cure the virus. Since 1 January 2020, the ACCC’s Scamwatch has received 94 reports of scams about coronavirus, but warns figures are starting to climb. Scamwatch has received multiple reports of phishing scams…

Read More Warning on COVID-19 scams

A gold watch on a table with button batteries scattered around the watch A gold watch on a table with button batteries scattered around the watch

Consumer household products with button batteries, including children’s toys, should have secure battery safety compartments, child resistant packaging and clear information and warning labels, under proposed new mandatory standards put forward by the ACCC for consultation. Button battery safety is a key part of the ACCC’s Product Safety Priorities for 2020, which show how the ACCC will…

Read More Product safety priorities focus on button battery safety

A person walking though an airport pulling luggage. There are planes on the tarmac that can be seen out of the window behind the person A person walking though an airport pulling luggage. There are planes on the tarmac that can be seen out of the window behind the person

The ACCC has issued advice for consumers and businesses on their rights and obligations if events, flights or travel services are cancelled due to the coronavirus pandemic (COVID-19), or if people wish to cancel their travel plans.  If events, flights or other travel services such as cruises are cancelled, the ACCC expects refunds or other remedy such…

Read More Advice on event and travel cancellations due to COVID-19

Post thumbnail

ACCC Chair Rod Sims announced the ACCC’s compliance and enforcement priorities for 2020 in a speech to the annual Committee for Economic Development Australia (CEDA). These priorities provide focus to the ACCC’s enforcement and advocacy work, as well as develop solutions to deliver benefits for all consumers. The 2020 priorities include: Competition and consumer issues in the…

Read More ACCC releases its compliance and enforcement priorities for 2020

The dashboard of a car; the airbags have deployed and are deflated The dashboard of a car; the airbags have deployed and are deflated

About 3.56 million defective Takata airbags have now been replaced as part of the compulsory recall, but more than seven percent remain outstanding and the ACCC is urging consumers not to ignore or delay responding to recall notices.    Figures released on Friday show about 3.56 million airbags in 2.59 million vehicles were rectified as at…

Read More More than 250,000 vehicles with defective Takata airbags remaining for replacement

A view of the steering wheel of a car from behind the driver A view of the steering wheel of a car from behind the driver

ACCC Media Release 3/20: Honda and Mitsubishi have commenced voluntary recalls for vehicles manufactured between 1996 and 2000 due to a serious safety concern relating to faulty airbags. These vehicles may have been fitted with potentially deadly Takata NADI 5-AT airbags. There is a risk these airbags may misdeploy in an accident and cause metal…

Read More Honda and Mitsubishi recall 42,000 cars due to serious airbag safety risk

Post thumbnail

In her address, Delia Rickard noted that issues raised by consumer organisations with the ACCC commonly form part of its priorities for compliance and enforcement. Delia noted that consumer groups have recently raised issues such as funeral services, debt collection, product safety and sustainability which will be considered for future priorities. Other trends and issues identified by…

Read More ACCC Deputy Chair Delia Rickard provides address to CFA’s annual general meeting

A view of the steering wheel of a car from behind the driver A view of the steering wheel of a car from behind the driver

Major car manufacturers, including BMW, GM Holden, Honda, Mitsubishi and Toyota, are warning that 20,000 vehicles already under recall for defective Takata airbags are now classified as “critical”. The ACCC is urging consumers not to drive these cars at all until the airbag has been replaced. “Cars with airbags listed as ‘critical’ should not be…

Read More Urgent safety alert for ‘critical’ Takata airbags

A person swiping a credit card on an eftpos machine A person swiping a credit card on an eftpos machine

The ACCC has released its Customer loyalty schemes draft report for public comment. The report outlines the ACCC’s draft findings and recommendations following research and targeted consultation earlier this year. The review focussed on competition and consumer issues arising from customer loyalty schemes. There are two major findings covered in the draft report that are…

Read More Review finds customer loyalty schemes need transparency and fairness

Euro bank notes Euro bank notes

Australian consumers are paying too much for foreign currency conversion (FX) services because of confusing pricing and a lack of robust competition, a new ACCC report has found. The final report of the ACCC’s Foreign Currency Conversion Services Inquiry highlights important competition and consumer issues affecting individuals and small businesses who use international money transfers (IMTs), foreign…

Read More Australians paying millions too much for foreign currency services

A gold watch on a table with button batteries scattered around the watch A gold watch on a table with button batteries scattered around the watch

The ACCC has established a Button Battery Taskforce to investigate ways to reduce risk to the Australian community, particularly children, of button batteries. In Australia two children have died in the past six years after swallowing a button battery, and hundreds of children suspected of swallowing button batteries have ended up in hospital emergency rooms.…

Read More Taskforce to investigate stronger button battery safety