ACCC

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After 1 July, Australian consumers will have much greater certainty about the origins of the food they buy, due to the introduction of mandatory Country of Origin food labelling. The ACCC will conduct market surveillance checks on 10,000 food products to ensure businesses are correctly displaying the new labels. All businesses – including manufacturers, processors…

Read More Country of origin food labelling surveillance to commence

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Following the Treasurer’s response to the Open Banking Review, the ACCC welcomes the introduction of a general data right for all consumers and $20 million in the Federal Budget over the next four years to oversee its implementation. The consumer data right will enable customers to share their transaction, usage and product data with service competitors…

Read More ACCC Welcomes Consumer Data Right

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The Consumers’ Federation of Australia welcomes today’s announcement by the Treasurer Scott Morrison that current ACCC Commissioner Mick Keogh has been appointed Deputy Chair from the end of May for a period of five years. Mr Keogh will oversee the ACCC’s small business work in addition to his current role leading our agriculture work. Cristina…

Read More CFA welcomes ACCC Deputy Chair and Commissioner reappointments

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  The Turnbull Government has released the terms of reference for a review into consumer safeguards in the telecommunications sector. The review will be undertaken in three parts: 1. Ensuring that consumers have access to an effective complaints handling and redress scheme that provides transparency and holds telcos accountable for their performance. 2.     Ensuring consumers…

Read More Government announces telecommunications Consumer Safeguards Review

Ruby Hutchison Ruby Hutchison

The following is an edited extract of the 2018 Ruby Hutchison Memorial Lecture, presented by Fiona Guthrie AM, Chief Executive Officer of Financial Counselling Australia. The annual lecture is a CHOICE and ACCC co-project. Queensland’s Courier Mail recently ran a front-page story about payday loans. It told the story of Trina Begg, a single mother of…

Read More Fiona Guthrie AM presents 2018 Ruby Hutchison Memorial Lecture

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Growing numbers of Australian consumers are opting for organic products, and should be able to feel confident that the ingredients are in fact organic. Many products carry a symbol, logo or other trade mark to show that they are certified organic. This certification is currently performed by 7 private bodies that are accredited by the Department…

Read More Don’t panic, it’s organic!

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Financial Counselling Australia (FCA) welcomes today’s announcement from the ACCC that they will continue to allow the banking industry to subsidise privately provided ATMs in remote Aboriginal and Torres Strait Islander communities. The ACCC needs to authorise this arrangement as its collective nature means it would otherwise breach Australia’s competition laws. At a time when…

Read More FCA welcomes ACCC determination extending fee-free ATMs in Remote Communities