Paul Harrison, Deakin University When customers are offered a “cooling off” period, they don’t change their minds, even when the alternative is considered subjectively better, our research finds. We also found that some consumers (around 30%) only responded when contacted by the seller and asked if they would still like to opt in. Under current…Read More Cooling-off periods for consumers don’t work: study
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Stephen Duckett examines Australia’s access to pharmaceuticalsRead More Fixing Australia’s bad drug deal could save $1.3 billion a year
Ken Harvey discusses controversial government reviewRead More Private health insurers’ natural therapy rebates in the spotlight
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