The Australian Communications Consumer Action Network (ACCAN), South Australian Council of Social Service (SACOSS) and Financial Counselling Australia (FCA) have collaborated in a effort to push the Federal Government to help low-income consumers have better access to telecommunication services, an ACCAN media release reports. New data has revealed that people who are on a minimal income…
Read More ACCAN media release: low-income earners face telecommunication exclusion
Financial counsellors can play a significant role in preventing economic abuse
Read More FCA conference puts spotlight on economic abuse
National “Rank the Banks” survey shows clear differences among big four
Read More Banks ranked on how well they help battlers
Indigenous consumers particularly targeted – Centrepay turns a blind eye
Read More Centrepay: a good idea that lost its way
ACCC gives OK for bank plan for 76 remote ATMs to be made fee-free.
Read More Remote Indigenous consumers saved from high ATM fees
FCA welcomes Salvation Army’s report on the important benefits of free Financial Counselling .
Read More “I wish I’d known sooner” say those in financial hardship
Around 100,000 single parent households face the prospect of increased financial stress next year.
Read More Cut to single parent payment may be a false economy
FCA welcomes announcement that problems with ATM access in remote Indigenous communities will be addressed, but consumer groups are not happy with the lack of action on other problems with ATM fees.
Read More Changes to remote ATM fees welcomed
In a major win for CFA members ACCAN and FCA, the communications regulator has committed to make calls from mobile phones to 1800/13 numbers free or the cost of a local call by January 2015.
Read More ACMA commits to reform of mobile charging for 13/1800 numbers